1.0目的PURPOSE
该SMP用于阐述IT部门的主要工作职责，IT的价值及公司应共同遵循的IT原则。
The SMP explains the main duties of IT department; IT value and the common principles need to be followed.
郝菲尔
2.0範圍SCOPE
本SMP适用于所有IT员工及其他非IT员工，所有人员须按照共有的IT原则，处理IT相关的事项，包括但不限于：IT Policy、IT投资、IT资源分配、IT信息系统建设、IT信息应用。
The SMP is applicable to all IT staff and non-IT staff. All personnel should be in accordance with the principles to deal with IT-related matters, including but not limited to the following:IT Policy, IT investment, IT resource allocation, IT information systems, IT information applications.
3.0IT价值IT VALUES
基于公司战略及发展的需要，对IT价值有如下期望：
Bad on the strategy and development of company, IT value expects:
3.1执行力的保障：
Protection of executive force
3.2信息安全的保障：
Protection of safety information
增大音量
4.0IT原则IT Principle
基于公司的业务原则及管理层需求，制定出如下IT原则：
According to the business principles and management needs, develop as IT principles:
1.知识和经验的传承复制
Duplication of knowledge and experience
2.执行力的保障
Protection of executive force
3.KPI 及业务管控
Control of KPI and Business
4.对业务需求快速部署及支撑
Deployment and support in accordance to rapid business needs
5.资源重用
Recycling of resource
6.统一灵活的基础设施
Flexible and unified infrastructures
7.确保数据准确及时完整
烤花
Ensuring data accuracy and integrity
5.0內容CONTENT
5.1部门管理：
Department of Management
5.1.1负责公司整体信息的管理、IT Division业务流程的制定。
B e responsible for the overall information management and develop business process of IT
Division.
5.1.2IT部门的人员的工作考核和业务水平的提升
Conduct asssment for IT department staff and enhance business level.
5.1.3确保信息相关资源的有效利用，并增强合规合法性。
Ensure the effective u of information and resource to and enhance legitimacy and
compliance.
5.1.4强化IT治理能力。水晶兰花语
Strengthening enhanced IT governance capability
5.1.5主持所有信息化项目的立项、建设、验收和合同执行工作，并负责项目全生命周期内的
其他项目管理工作，包括开发、实施、调试、运维、培训等，并进行人员资源安排和效
能监督。
Preside at all project proposal of information technology, construction, inspection and contract
execution, and is responsible for the whole project management including the development,
implementation, commissioning, operation and maintenance, training and conduct staff
resources arrangements and performance monitoring.
5.1.6IT Budget/ITIL/IT Audit等的实施。
Implementation of IT Budget/ITIL/IT Audit.
5.2业务及流程支持：
5.2.1负责公司的业务项目，推进各种IT项目的执行、实施、培训、分析及管理维护
Be responsible for the company's business projects, promoting the implementation of
various IT projects, training, analysis and maintenance.
5.2.2积极参与公司业务流程的制定、推行，并通过信息化手段，对流程进行固化和调整，
提升流程的执行力。
Be involved in the business process development, implementation and smoothen the flow
of execution through adjustments by the mean of information technology.
黏液便
5.2.3IT基础设施：负责公司的IT基础设施的建设、维护及管理，包括：Access control、
机房建设、网络电话铺线、Internet Access等。
IT Infrastructure: be responsible for the company's IT infrastructure maintenance and
management, including: Access controls, rver room construction, cabling, Internet
Access and so on.
5.3桌面支持：
5.3.1负责公司各类客户PC机的操作系统安装、配置（计算机名、IP分配、加域、各类应
用软件的安装及注册）。
Be responsible for all kinds of PC system installation, configuration (computer name, IP
allocation, domain adding and all kinds of software installation and registration
5.3.2病毒及木马防、查、杀。
Defen, investigation and removal of virus and Trojans.
5.3.3各类软、硬件故障的分析检测、处理修复（送修并记录）。
Testing and repairing of various software and hardware failure (repair and record).
5.3.4各类办公设备的安装与调试、故障的分析检测、处理修复（送修并记录）。
Installation, adjustment, problem analysis and repairing of office equipment.
5.3.5为用户培训计算机基础使用及办公设备使用之工作。
Provide basic guidance on computer and office equipment for urs.
5.3.6匹配IT SLA，提升用户满意度。
Enhance ur satisfaction through matching IT SLA,
5.4信息系统开发：负责各类开发标准的建立，并根据用户需求，为业务系统，如ERP、PLM、
LIMS、OA办公系统等，以IT技术按照设定的时限满足业务需求。
Development of Information Systems: Responsible for the establishment of various types of development standards. Setting up business system such as ERP, PLM, LIMS, OA office systems to fit business needs.
5.5信息应用：负责建立信息应用的各项标准及方法。通过跨部门合作，收集、整理、分析和
排序各类用户需求（URS），再交系统开发人员开发。测试系统并建立培训文档，培训用户实施培训。对GMP相关的系统，实施Validation。实施用户应用评价。
Application of Information: Responsible for the establishment the information application standards and method. Establish new systems through cross-departmental cooperation including collect, consolidate and analyze to sort various types of ur requirements (URS) in order to pass to system developers. Test the system and establish training document to train the urs. For GMP-related system, validation would be implemented. The implementation would be evaluated by the end urs.
5.6系统管理：设计和优化公司网络架构及系统架构，保障网络和服务器的正常运作，打造一
个安全、稳定、可维护的业务支撑体系；负责各类网络硬件设备、服务器软硬件的安装配置维护工作。
System Management: Design and optimization of network and system architecture to ensure the normal operation of networks and rvers to create a safe, stable, maintainable business support system. Be responsible for the maintenance of various types of network hardware and rver installation.
5.7信息安全：负责公司内外部网络信息安全系统的部署及跟进；制定信息安全管理制度并执
行；同时担任网络防火墙、入侵检测、网络信息监控、文件资料加密等工作事项；主要是各类软硬件防火墙、防毒墙、防水墙、垃圾邮件过滤系统、信息监控管理系统、入侵检测等各类设备的安装调试及维护管理；以及各类信息安全法律法规及正版化项目的实施。
Information Security: Be responsible for internal and external network information curity system deployment and follow-up. Develop and perform information curity management system. Served as a network firewall, intrusion detection, network information monitoring,
file data encryption and other work issues; mainly various types of soft hardware firewall,
antivirus wall, waterproof wall, spam filtering systems, information monitoring and
management system, intrusion detection and other types of equipment, installation and
maintenance management; and a variety of information curity laws and copyright
implementation of the project.
6.0流程圖FLOW CHART
无
None
7.0附件ATTACHMENT/S
无
成吉思汗广场>欢快轻音乐None
8.0相關文件RELATED DOCUMENT/S
无
形容猫的句子None
9.0變更歷史REVISION HISTORY
