1.The specific reason that the importance of effective communication for managers can’t be overemphasized is that _______________.
a.all written communication stays within the organization
b.all verbal communications require face-to-face interaction
c.every organization us communications
d.everything a manager does involves communicating
(d; difficult; p. 292; AACSB: Communication)
2.Communication is the transfer and understanding of ______________.
a.ideas
b.concepts
c.meaning
d.words
(c; easy; p. 292; AACSB: Communication)
3.For communication to be successful, meaning must be imparted and __________.
a.received by the other person
b.an action taken by the receiver
c.feedback established
d.understood
(d; moderate; pp. 292-293; AACSB: Communication)
4.Communication between two or more people is called ___________.
a.organizational communication
b.interpersonal communication
c.extrapersonal communication吹毛求疵的拼音
d.intrapersonal communication
(b; moderate; p. 293; AACSB: Communication)
5.________________ consists of all the patterns, networks, and systems of communication within an organization.
a.The grapevine
b.Interpersonal communication
c.Organizational communication
d.Open communication
(c; moderate; p. 293; AACSB: Communication)
6.When employees are required to communicate any job-related grievance first to their i台湾攻略
mmediate manager, to follow their job description, or to comply with company policies, communication is being ud to _______________.
a.control
b.motivate
c.provide a relea for emotional expression
d.provide information
(a; moderate; p. 294; AACSB: Communication)
7.Communication encourages _______________ by clarifying to employees what is to be done, how well they’re doing, and what can be done to improve performance if it’s not up to par.
a.control
b.emotional expression
端午节祝福语c.motivation
d.the sharing of information
(c; moderate; p. 294; AACSB: Communication)
8.For many employees, their work group is a primary source of _______________.
a.frustration
b.motivation
c.social interaction
d.stress
(c; difficult; p. 294; AACSB: Communication)
9.Communication provides _______________ that is needed to get things done in organizations.
a.control
b.emotional expression
c.information
d.motivation
(c; difficult; p. 294; AACSB: Communication)
Interpersonal Communication
10.There are ____________ elements of the communication process.
a.five
b.six
c.ven
d.nine
(c; moderate; p. 294; AACSB: Communication)
怎么催吐又快又有效11.During the communication process, the message is converted to a symbolic form, called _____________.
a.decoding
b.encoding
c.deciphering
d.expanding
童话故事大全(b; moderate; p. 294; AACSB: Communication)
12.Disturbances that interfere with the transmission, receipt, or feedback of a message are called ___________.
a.feedback
b.feed forward
c.the channel
d.noi
(d; moderate; p. 294; AACSB: Communication)
Four conditions influence the effectiveness of an encoded message: the skills, attitudes, knowledge of the nder, and __________.
a.the social-cultural system
b.the knowledge of the receiver
c.the age of the nder茶鸡蛋的做法
d.environmental problems
(a; moderate; p. 295; AACSB: Communication)
13.__________ is the actual physical product encoded by the source.
a.An idea
b.A message
c.A written note
d.A hand signal
(b; moderate; p. 295; AACSB: Communication)
14.The process through which the symbols of a message are translated into a form that the receiver can understand is called _____________.
a.decoding
b.encoding
c.reinstating
d.expanding
(a; moderate; p. 295; AACSB: Communication)
15.The final link in the communication process is ______________.
a.encoding
b.decoding
c.feed forward
慕尼黑惨案电影d.feedback
(d; moderate; p. 295; AACSB: Communication)
16.Feedback returns the message to the nder and provides a check on __________.
a.how well the receiver is doing
b.the ability of the receiver to perform the task
c.whether understanding has been achieved
d.what the nder should do the next time a message is nt
(c; moderate; p. 295; AACSB: Communication)
17.Complex capacity refers to the degree of which the communication method ______________.
a.effectively process lengthy messages
b.makes a simple message em more complex
c.effectively process complex messages
d.costs
(c; moderate; p. 296; AACSB: Communication)
18.Which of the following describes the number of different messages that can be transm
itted using a particular method of communication?
a.complexity capacity
工会委员
b.breadth potential
c.confidentiality
d.encoding ea
(b; moderate; p. 296; AACSB: Communication)
