Chapter 6 Decision Making: The Esnce of the Manager’s Job
True/Fal Questions
THE DECISION-MAKING PROCESS
1.Problem identification is purely objective.
2.
3.The cond step in the decision-making process is identifying a problem.
4.
5.A decision criterion defines what is relevant in a decision.
6.
7.The fourth step of the decision-making process requires the decision maker to list viable alternatives that could resolve the problem.
8.
look的词组9.Once the alternatives have been identified, a decision maker must analyze each one.
10.
11.The step in the decision-making process that involves choosing a best alternative is termed implementation.
12.
THE MANAGER AS DECISION MAKER
13.Making decisions is with the esnce of management.
14.
15.Managerial decision making is assumed to be rational.
16.考核登记表个人总结
17.One assumption of rationality is that we cannot know all of the alternatives.
18.
19.Managers tend to operate under assumptions of bounded rationality.
20.
21.Studies of the events leading up to the Challenger space shuttle disaster point to an escalation of commitment by decision makers.西游记第十回概括
22.
23. Managers regularly u their intuition in decision making.
24.
25.Rational analysis and intuitive decision making are complementary.
26.
27.Programmed decisions tend to be repetitive and routine.
28.
29.Rules and policies are basically the same.
30.
31.A policy is an explicit statement that tells a manager what he or she ought or ought not to do.
32.
33.The solution to nonprogrammed decision making relies on procedures, rules, and policies.
34.
35.Most managerial decisions in the real world are fully nonprogrammed.
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36.
37.The ideal situation for making decisions is low risk.
38.
39.Risk is the condition in which the decision maker is able to estimate the likelihood of certain outcomes.
40.
41.Risk is a situation in which a decision maker has neither certainty nor reasonable probability estimates.
叶园温泉度假酒店42.
43.People who have a low tolerance for ambiguity and are rational in their way of thinking are said to have a directive style.
阳光心态44.
45.Decision makers with an analytic style have a much lower tolerance for ambiguity than do directive types.
46.
47.Individuals with a conceptual style tend to be very broad in their outlook and will look at many alternatives.
48.
49. Behavioral-style decision makers work well with others.
50.
51.Most managers have characteristics of analytic decision makers.
52.
53.According to the boxed feature, “Managing Workforce Diversity,” diver employees tend to make decisions faster than a homogeneous group of employees.
54.
55.The anchoring effect describes when decision makers fixate on initial information as a starting point and then, once t, they fail to adequately adjust for subquent information.
56.
57.The availability bias describes when decision makers try to create meaning out of random events.
58.
59. The sunk cost error is when decision makers forget that current choices cannot correct the past.
60.
DECISION MAKING FOR TODAY’S WORLD
61.优秀党支部Today’s business world revolves around making decisions, usually with complete or adequate information, and under minimal time pressure.
62.
63.Managers need to understand cultural differences to make effective decisions in today’s fast-moving world.
64.
65.According to the boxed feature, “Focus on Leadership,” when identifying problems, managers might be from a culture that is focud on problem solving, or their culture might be one of situation acceptance.
66.
67.According to the boxed feature, “Focus on Leadership,” findings from studies by Geert Hofstede and from GLOBE rearchers show that in high uncertainty avoidance countries, decision making tends to be bad more on intuition than on formal analysis.
68.
69.Highly reliable organizations (HROs) are easily tricked by their success.
70.
Multiple-Choice Questions
For each of the following choo the answer that most completely answers the question.
THE DECISION-MAKING PROCESS
71.Decision making is typically described as ________________, which is a view that is too simplistic.
72.
a.deciding what is correct
b.
c.putting preferences on paper
d.
e.choosing among alternatives
f.
g.processing information to completion
h.
73.A ries of eight steps that begins with identifying a problem and concludes with evaluating the decision’s effectiveness is the ________________.
74.
找自己吉他谱a.decision-making process
b.
c.managerial process
d.
e.maximin style
f.
g.bounded rationality approach
h.
75.________________ is the existence of a discrepancy between an existing and a desired state of affairs.
76.
a.An opportunity
b.
c.A solution
d.
e.A weakness
f.
g.A problem
