首页 > 美文阅读

Product Recall Procedure

更新时间:2023-06-12 10:43:18 阅读：评论：0

销售工资一般多少

OFMA CAMP LIMITED

Effective Date：

No.：OFMA-QP-003

Product Recall Procedure

Reviewed By：

Version： A / 0

Approved By：

Modify record

Modify Content

Effective Date：

Original Procedure Saved at: Document Control Center (DCC)

Distributed Dept:

General Manager Vice General Manager

Dept Dept

No Copy Could Be Made Without Permission of Ofma Camp Limited

五香豆腐干

OFMA CAMP LIMITED

NO.：OFMA-QP-003

Product Recall Procedure

VERSION： A / 0

1 PURPOSE

To recall all the non-conforming products on time, avoid potentially rious additional product liability claims or loss.

2 SCOPE

All the delivered or sold non-conforming products.

3 RESPONSIBILITY

3.1 Quality Control Dept

a. Find out all the potential non-conforming products.

b. Analysis the root caus and make the corrective and preventive action plan.

c. Follow up the status of the CAP and confirm its effectiveness.

3.2 Production Dept

a. Analysis the root caus and make the corrective and preventive action plan

b. Improve the production process

c. Dispo the recalled product, inculding rework, etc.

3.3 Merchandising Dept

a. Contact the involoved clients

b. Confirm the recalled products details

3.4 Material Control Dept (MCD)

a. Receive the recalled products

b. Quarantine and label the recalled products

4．PROCEDURE

4.1 Primary Reasons

A product recall may be:

4.1.1 Mandated by a regulatory agency as a result of a violation of a government act, standard or other mandatory regulations.

4.1.2 Required to avoid potentially rious additional product liability claims or loss.

4.1.3 Indicated by the analysis of field monitoring reports and feedback that may point to product tampering, incidents, accidents or consumer complaints.

4.1.4 Suggested by new information bad on additional rearch and product testing.

4.1.5 Needed when characteristics of the product don't measure up to the advertid claims for safety or effectiveness.

4.2 Recall Action Team

A Recall Action Team shall be established in advance. The recall plan must have the endorment of top management, and it should assign responsibility and authority for the decision to recall or modify a product to a specific executive officer of the company.

Below is the Recall Action Team member details:

转瞬即逝的反义词

Name	Title	Responsibility	Telephone	Cell phone
	General Manager	Review and approve the recall action, decide how to deal with the recalled products.
	Merchandising Manager	Collect relative information
		Confirm the recall products scope, contact involved clients
		Communicate with the clients, medias and government.
	Quality Control Manager	Evaluate the recall actions, inspect the recall products, find out the root caus, follow up the recall effectiveness;
		Communicate with the internal ctions, analysis the data, confirm the materials/products involved, assure the data accuracy
		Made up the Standby Contingency Plan
	Production Manager	Count the recall products
		Gather statistics of the recall production
		Find out the potential鱼排的做法 involved products
	Material Control Manager	Count the recall products
		Gather statistics of the logistics
		Find out the relative materials
		Find out the potential involved products

4.3 Recall Procedure

While recall action taking place,

4.3.1 Suspend production, distribution and sale of the affected product(s).

4.3.2 Merchandising personnel confirm the information of the recall product(s), including the product name, PO No., item No., shipment date, production date, quantity, etc, making sure that all the non-conforming products could be recalled back.

4.3.3 Merchandising personnel fill out the “Recall Product Report”, gather all the relative departments for discussion; General Manager shall take part in this meeting.

4.3.4 Analysis the root cau and work out the corrective and preventive Actions. Maintain relative information in the “Meeting Record” and the “党员鉴定Corrective and Preventive Action Report”. After tho records approved by General Manager, they shall be carried on at once.

4.3.5 The confirmed CAP shall be finished in required time; Quality Control Dept shall follow-up the status and record it in “Recall Handling Report” and “Corrective and Preventive Action Report曾国藩名言”.

4.3.6 After non-conforming product recalled, Material Control Dept (MCD) shall count the exact No., label them clearly and parate them from the pass ones. If the items could be repaired, they could be forwarded to Production Dept for rework; If not, MCD shall report to the General Manager for reject dispo.

4.3.7 Quality Control Dept and Material Control Dept shall identify the material ud in the products being recalled by model, batch, rial number and their location on the product. If more affected products found,

1) Prepare a list and inform the Production Dept to stop production;

2) Prepare a list and inform the material supplier;

3) Furthermore, inform the Merchandising Dept to ask for the further comments of tho affected clients. If accepted, go on the production; If not, run from 4.3.1 again.

4.3.8 After all problems ttled, Merchandising Dept shall report to the clients and conduct the Customer Satisfaction Survey.

4.3.9 All the Recall action shall be recorded in “Non-conforming Product Recall Record” for management review.

4.4 Simulation Exercis

Product recalls can be complex and will always involve many departments within the company as well as dealers, distributors and customers. To assure its effectiveness, Simulation Exercis shall be conducted at least once per year. Details maintained in the “Product Recall Simulation Exercis Record” for management review.

5 REFERENCE DOCUMENTS

5.1 Meeting Record

5.2 Corrective and Preventive Action Report

5.3 Recall Handling Report力子

5.4 Non-conforming Product Recall Record

参数是什么意思5.5 Material Supplier Emergency Contact Information