2020年9月1389国开电大本科《管理英语4》期末考试试题及答案(珍藏版)一、交际用语(每小题2分，共10分)
1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。
1.―This project is too big for me to finish on time.
―___________________.
A.Plea dome a favor.
B.You may not ask for help.
C.I'll give you a hand.
[答案]C
附：
1.―这个项目太大了，我无法按时完成。
—___________________。
A.请帮个忙。
B.你不能寻求帮助。
C.我会帮你的。
[答案]C
卡萨布兰卡简谱
2.―I'd like a wake-up call at7：，plea!
―OK，_____________.
B.I'll make sure you get one.
C.just do what you like.
[答案]B
附：
2.―我想在早上7点叫醒，拜托！
―好的，_____________。
A.你一定会成功的。
B.我会确保你得到一个。
C.做你喜欢的事。
[答案]B
3.―Terribly sorry to interrupt，but may I u your dictionary？
―Yes，_____________.
A.of cour.
B.it doesn't matter.
< hurry.
[答案]A
附：
3.―非常抱歉打扰，但我可以用你的字典吗？
―是的，_____________。
A.当然。
B.没关系。
C.不着急。
[答案]A
4.―I think I have made a rious mistake.
―___________________.
A.I don't think so.You really made an error.
B.I don't think so.It's really terrible.
C.I don't think so.It's not your fault.
[答案]C
附：
4.―我认为我犯了一个严重的错误。
—___________________。
A.我不这么认为。你确实犯了一个错误。
B.我不这么认为。这真的很糟糕。
C.我不这么认为。这不是你的错。
[答案]C
5.―___________________.
―I'd like to have this film developed.
A.What's it？
B.May I help you？
C.What do you want？
[答案]B
附：
5.—___________________。
—我想冲洗这部电影。
A.什么事？
B.我可以帮你吗？
C.你想要什么？
[答案]B
二、词汇与结构(每小题2分，共30分)
6-20题：阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，井将答案序号写在答题纸上。
6.She is very adaptive and soon adapted_________to the campus life.
A.with
<
C.as
[答案]B
附：
6.她的适应能力很强，很快就适应了校园生活。
7.All_________glitters(闪闪发光)is not gold.
A.that
B.which
C.what
失败乃成功之母的事例
[答案]A
附：
7.闪光的不是金子。
8.This is the man_________last night.
A.whom I saw him
习开头的成语B.who I saw him
C.whom I saw
[答案]C
附：
8.这是我昨晚见到的那个人。
9.Wendy suggests that we_________tomorrow.
A.should go
B.shall go
C.will go
[答案]A
附：
9.温蒂建议我们明天去。
10.By the end of the year，the sales plan for the next year_________.
A.will be made
B.will have been made
C.have been made
[答案]B
附：
10.年底前，制定下一年的销售计划。
11.In high school，I am equally comfortable_________as a member of a team and independently.
< work
B.working
C.work
[答案]B
附：
11.在高中时，作为团队成员和独立工作，我同样感到自在。
12.On hearing the news of_________the major exam again，the girl burst into tears.
A.her having failed
B.she failed
C.her being failed
[答案]A
附：
12.听到她再次高考不及格的消息，女孩泪流满面。
13.―Who should be responsible for the accident？
―The boss，not the workers.They just carried out the order_________.
A.as are told
B.as told
C.as they told
[答案]B
附：
13.―谁应该为事故负责？
—老板，不是工人，他们只是按照吩咐去做。
14.My leather shoes cost me_________the last pairs I bought.
网恋诈骗A.three times as
B.three time as
C.three times as much as
[答案]C
附：
14.我的皮鞋价格是我买的最后一双的三倍。歌词的英文
15.Without human resources，no organization can_________the ground，let alone do business and make profits.
< off
< up
< on
[答案]A
附：
15.没有人力资源，任何组织都无法起步，更谈不上做生意和盈利。
16.He's left now，but productivity hasn't_________that much.
A.carried on
B.caught up
C.picked up
[答案]C
附：
16.他现在走了，但工作效率并没有提高多少。
17.They_________all their computing work，i.e.they arrange for some outside company to do the work.
A.outsource
B.outside
C.outll
[答案]A
附：
17.他们外包所有的计算工作，即他们安排一些外部公司来做这些工作。
18.The leader_________at creating opportunities to provide rewards，recognition and thanks to his or her staff.
[答案]C
附：
18.领导擅长创造机会来奖励、认可和感谢他或她的员工。
19.You can't_________to sit back一even though it might be tempting.
A.afford
B.stand
C.beat
[答案]A
附：
19.你不能坐以待毙—即使它可能很诱人。
20.At a rough_________，we will take another four weeks to finish this plan.
A.value
B.estimate
C.account
[答案]B
附：
20.粗略估计，我们还需要四个星期才能完成这个计划。
三、阅读理解(每小题4分，共40分)
家的英语怎么写
21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1
The meaning of“communication”goes a lot deeper than people often think.Communication is about conceiving，nding，receiving，and interpreting messages as well as confirming reception of the messages.A failure at any point in this chain can result in ineffective communication.周迈
Ineffective communication can be disastrous.There is a famous story of a British Army Commander who nt the message“Send reinforcements，we're going to advance.”back to his Command Center，through along chain of subordinates.When the message finally reached the Command Center，it had“mutated”to become“Send three and four-pence，we're going to a dance.”The reinforcements never arrived.
You can demonstrate this same principle，albeit on a less dramatic scale，by trying to play Chine Whispers with more than20people.It is highly unlikely the same message you started with will be the one you end with. In a business，there are three main types of communication failure.Each has its own indicative signs.
·The first type is known as allocative failure.This occurs when a firm is not gathering enough intelligence about its market or(most often)，the information is not reaching the right points.The firm will not be allocating resources in step with the shifts in demand.If demand is rising but the firm is suffering from allocative communication failure，then stocks will fall and there will be under staffing.If the inver happens，there will be a surplus of stocks and over staffing.
·The cond type is executive failure，where communication to trigger specific events/actions is either late，lacking or in error.The symptoms of this area general loss of direction in the company or departments，a loss of co-ordination and an increa in complaints from customers as things happen late or not at all.
·The final type is human failure.This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication.This leads to alienated staff，an increa in staff turnover，an increa in abnteeism and general frustration among staff.Creativity，especially that which takes place across departmental boundaries，is likely to suffer hugely as team synergy slips.
附：
第1段
“沟通”的含义比人们通常想象的要深刻得多。沟通是关于构思、发送、接收和解释信息以及确认这些信息的接收。这个链条中任何一点的失败都可能导致无效的沟通。
无效的沟通可能是灾难性的。有一个著名的故事，一位英国陆军指挥官发送信息“派遣增援，我们要前进。”回到他的指挥中心，通过下属链。当信息最终到达指挥中心，已经“变异”成了“送三四便士，我们去跳舞。”援军迟迟没有到来。
您可以通过尝试与20多人一起玩“中国耳语”来展示同样的原则，尽管规模不那么戏剧化。您开始的相同信息不太可能成为您结束的信息。
员工宿舍管理规定
在一个企业中，沟通失败主要分为三种类型。每种都有自己的指示标志。
·第一类被称为分配失败。这发生在公司没有收集足够的市场情报或(最常见的)信息没有到达正确的点。公司不会与转变同步分配资源如果需求上升，但公司出现分配沟通失败，那么库存就会下降，就会出现人员不足。如果相反，就会出现库存过剩和人员过剩。
·第二类是执行失败，触发特定事件/行动的沟通迟到、缺乏或错误。这方面的症状是公司或部门普遍失去方向，失去协调和增加客户投诉，因为事情发生得太晚或根本没有发生。
·最后一种是人为失败。这发生在企业的一般文化或特定个人或部门之间的关系不能促进有效沟通时。这会导致员工疏远，员工流失率增加，旷工率增加和普遍的挫败感创造力，尤其是跨部门的创造力，可能会随着团队协同效应的下滑而受到巨大影响。
21.Confirming reception of the nt messages means
A.the messages are nt to right receivers
B.the messages are correctly understood
C.the messages are correctly understood by right receivers
[答案]C
附：
21.确认收到发送的消息是指
A.消息被发送到正确的接收者
B.消息被正确理解
C.正确的接收者正确理解消息
[答案]C
22.In the famous British Army Commander story，which step probably did NOT go wrong in the communication chain？
A.Conceiving.
B.Sending.
C.Receiving.
[答案]A
附：
22.在著名的英国陆军指挥官故事中，通信链中的哪一步可能没有出错？
A.怀孕。
B.发送。
C.接收。
23.What is Chine whispers？
A.Who whispers in Chine.
B.A game to pass message around in a whisper.
C.Chine people who don't normally talk very loudly.
[答案]B
