第一单元Meeting Customers

更新时间:2023-06-06 23:56:12 阅读: 评论:0

备课人
吴鑫
上课时间
章及内容
Unit 1 Meeting Customers
节及内容
教学目标
1.To develop the students’ listening skill. 2.To develop the students speaking skill.
教学重点
To familiarize the students with how to u the language they learn
教学难点
To practice the activities in relation to greeting customers and introducing onelf as well as introducing each other, etc..
备课内容
备注
Teaching Time
4课时(180分钟)
Teaching steps:
Lead-in
1) Ask the students to discuss their personal experience with their partners about how to open the remarks when they meet a stranger or a friend of theirs.
2)Choo two or three students to tell the class their experience.
3) Give the students some pictures or the real things in relation to the airport and the office to learn the new words and expressions in this unit.
The important words and the phras:
flight        n.    航班;飞行          rvice        n.    服务
lobby    n.  (酒店的)大堂,大厅    sales manager    销售部经理
on board    在飞机(车、船)上      general manager        总经理
pick up            接某人              introduce    v.        介绍
colleague    n.        同事            luggage        n.        行李
manage        v.        管理;处理      considerate    adj. 周到的,体贴的
Marketing Manager        市场部经理    possible        adj.  有可能的
take a stroll      散步
4) Ask the students to discuss the lead-in activity in their books.
1-1 Meeting a New Customer at the Airport
Teaching objective
This part is designed to make the students learn how to introduce onelf to strangers and grasp the words and expressions about the airport and the office.
1. Pre-listening tasks
How do you introduce yourlf to strangers? Ask the students to discuss with their partner and choo the proper expressions from the following ntences.
  Im glad to meet you.
  My name is Zhang Li.
  Im Mr. Smiths cretary.
  You must be Mr. Young from London.
  Allow me to introduce mylf.
  I dont think weve met. I’m Allen Green.
2. While-listening tasks
1) Ask the students to read the choices in this exercis and make guess about what questions are going to be asked before they listen to the dialogue.
2) Play the dialogue once and let the students get the main idea of the material. And then the teacher explains the difficult language points.
3) Play the dialogue twice and let the students do Task 2.
4) Play the dialogue three times and let the students do Task 3.
5) Play the dialogue another times and let the students listen and repeat after the tape.
3. Post-listening task
1) Do Task 4& 5 (practice the ntences with their partners).
2) Give the students time to make a similar dialogue and do role play with their partners.
3) Check the students work. (Ask some students to do role play in front of the class.)
Task 1 How do you introduce yourlf to strangers? Discuss with your partner and choo the proper expressions from the following ntences.
  Im glad to meet you.
Y
  My name is Zhang Li.
Y
  Im Mr. Smith长春旅游攻略s cretary.
  You must be Mr. Young from London.
Y
  Allow me to introduce mylf.
  I dont think weve met. I’m Allen Green.
Task 2 Listen and choo.
1. Where is Mr. Anderson from?
A. London.                    B. New York.            C. Tokyo.
2. What is Li Jians position(职位)in his company?
A. General Manager.            B. Salesman.                C. Sales Manager.
3. How many times has Mr. Anderson been to China?
A. Once.                B. Twice.                C. Three times.
4. When will they meet for the dinner in the evening?
A.             B. 6 p.m.                C.
Task 3 What does Li Jian say to introduce himlf? Listen again and write down the expressions.
Excu me. You must be Mr. Anderson from New York. I’m the Sales Manager of
Minfeng Company. My name is Li Jian.                               
 
Task 4 Learn the uful ntences and practi with your partner. (Omitted)
New York.
Britain.
Australia.
Mr. Anderson
Miss Liu
our new teacher
1. You must be                    from
Minfeng Company.
Huatian Hotel.
No. 1 High School.
Sales Manager
General Manager
Headmaster
2. I am the                      of
meet me at the airport.
help me with my baggage.
give me the advice.
3. Its very nice of you to
Task 5 Suppo you are one of the persons in the following cards. Introduce yourlf to your customer. (Omitted)
A      Helen Wills                 
          Secretary         
          Goodwill Company 
B      Lucy Wang                       
          PR Manager         
          Jingtai Company   
D    __  James Li       
            CEO           
            Hongda Corporation 
C      Simon Brown           
          General Manager         
          Huatian Hotel     
6. Role play.
ASales Manager of Jinshan Company
BAn American customer who comes to China for the first time
A meets B at the airport.
Teaching Objective
1-2 Introducing a Colleague
In this part, we should train the Ss abilities to grasp important details of introducing each other.
Teaching steps
1.Pre-listening tasks
1) Ask the students to read the questions in Task 1 and make guess about the situational dialogue before they listen to the dialogue.
2) The teacher can give the students some key words and ntences listed in New Words and Expressions and notes to help the students to form the situational dialogue.
2. While-listening tasks
1) Play the dialogue and ask the students to focus their attention on the questions in Task 1, and then do Task 1.
2) Play the dialogue again and the students do Task 2.
3) Play the dialogue the third times and ask the students to repeat the ntences after the tape.
3. Post-listening tasks
1) Ask the students to do Task 3 in pairs.
2) Give the students some minutes to make a dialogue with their partners according to the information given in Task 4.
3) Ask the students to do role play in front of the class.
Task 1 Li Jian and Zhang Shan meet Mr. Black at the airport. Listen and answer the following questions.
1. How do Mr. Li and Mr. Black greet each other?
  Li: Good morning, Mr. Black. Welcome back to China.         
  Black: Good morning, Mr. Li. How are you doing?             
2. How do Miss Zhang Shan and Mr. Black greet each other?
  Black: Its very nice to meet you, Miss Zhang.                 
  Zhang: Nice to meet you, too, Mr. Black. Ive heard a lot about you.
Task 2 Listen and choo.
1. Whats Zhang Shans position?
  A. Sales Manager.        B. General Manager.            C. Marketing Manager.
汽车销售淡季
成皋2. Who carries Mr. Blacks luggage at last?
  A. Mr. Black.                B. Mr. Li.                    C. Miss Zhang.
3. What will they do first?
  A. Go to the company.        B. Walk around.                C. Go to the hotel.
Task 3 Learn the uful ntences and practi 池鱼是什么意思with your partner. (omitted)
my colleague Miss Zhang Shan?
our CEO Paul Smith?
our new classmate Mary Green?
1. May I introduce
your luggage.
your vocabulary.
the report.
2. Let me help you with
Task 4 Role play.
AMr. White, a foreign customer
BMr. Lin, Sales Manager of a Chine company
有人无人都是你打一字CMr. Wang, Mr. Lins General Manager
B greets A and introduce C; C greets A.
1-3 Meeting a Customer at the Office
Teaching Objective
In this part, we should develop the students ability to grasp important details of greeting customers at the office.
Teaching steps新疆饭馆
1.Pre-listening activity
Ask the students to read the ntences in Task 1 first and make guess about the situational dialogue before they listen to the dialogue.
2. While-listening activities
1)Play the dialogue once, and then the teacher explains some difficult words and ntences listed in Words and Expressions and Notes .
2)Play the dialogue again, and the students do Task 1&2.
3)Play the dialogue the third times, and ask the student to repeat after the tape.
3. Post-listening activities
1) Ask the students to do Task 3 in pairs.
2) Give the students some minutes to prepare the role play in Task 4, and then ask some pairs of the students to do in front of the class.
Task 1 Listen and decide true or fal.
1. The conversation takes place at the airport.                            ( F )
2. Mr. Zhao meets Mr. Baker at the airport.                            ( F )
3. Mr. Zhao is General Manager of his company.                        ( F )
描写人物外貌的句子4. Mr. Zhao and Mr. Baker will have a meeting as soon as they meet.    ( F )
Task 2 Listen again and complete the conversation.
A: Mr. Baker, this is Mr. Zhao, sales  Manager of our company.
B: Good afternoon, Mr. Baker. Welcome to our company .
C: Good afternoon, Mr. Zhao. It was nice of you to nd your man to the airport to meet me.
B: Im sorry I couldnt meet you mylf . Here is my card.
C: Thank you. Here is mine  .
B: I hope youll enjoy your stay here.
C: Im sure I will.
B: First lets have some  coffee  , shall we?
C: Sounds like a good idea.
Task 3 Learn the uful ntences and practi with your partner. (omitted)
Mr. Zhao, Sales Manager of our company.
Mrs. Zhang, General Manager of our corporation.
our Assistant Manager Miss Black.
1. This is
have some coffee,
go for a walk,
finish our work first,
2. Lets                          shall we?
Task 4 Role play.
A A foreign customer
B A Manager of a Chine company
B meets A at his office.
Home Listening and Practising
This part is given to the students as their homework.
1-4 Practice
1. Listen and complete the ntences.
(1) Its very kind of you to come and   meet  at the   airport  .
(2) I had   a few hours sleep  and the   rvice    was very good.
(3) Our general manager  will   host  for you this evening.
(4) Mr. Black, may I introduce my colleague Miss Zhang Shan?
(5) Its been  a long time  since last time we met.
(6) We hope well be able to  show you around .
(7) It was nice of you to   nd your man  to the airport to   meet me  .
(8) Would you like to take a stroll around our factory, Mr. Baker?
(9) Id also like to  talk with some of your workers   if possible  .
(10) Im sorry I couldnt meet you   mylf  .
安德的游戏读后感
2. Listen to the conversations and choo the best answers to the following questions.
(1) Where does Mr. Smith come from?
      A. New York.          B. London.            C. Los Angeles.
(2) What are they going to do?
      A. Have some tea.        B. Have a talk.        C. Have some coffee.
(3) Who met Mr. Baker at the airport?
      A. Mr. Zhao.           
B. Nobody.                                       
C.Someone from Mr. Zhaos company.
(4) When was the last time they met?
  A. One year ago.            B. Two years ago    .    C. Three years ago.
(5) How many times has the cond speaker been to China?
  A. Only once.            B. Several times.        C. He has never been to China.
3. Translate the phras.
(1)    总经理                          general manager
(2) 散步                          take a stroll   
(3) 市场部经理                marketing manager
(4) 销售部经理                      sales manager
(5) 在飞机(车、船)上            on board
4. Complete the following ntences.
(1) Our General Manager will hold a dinner for you (为您举行一个晚宴)this evening.
(2) Im sorry I couldnt   meet you mylf  (亲自接您).
(3) Mr. Baker, this is Mr. Zhao (这是赵先生), Sales Manager of our company.
(4) Ive heard a lot about you  (久仰大名).
(5) I had a few hours sleep and  the rvice on board was very good (飞机上的服务很好).
(6) Ill put you up at the lobby (在大厅接您)at
(7) Let me help you with your luggage (帮您拿行李).
(8) Mr. Black, you must be very tired (一定很累)after such a long trip.
(9) Its been a long time since last time we met (自从我们上次见面).
(10) I hope youll  enjoy your stay here/have a pleasant time here (在这儿住得愉快).
5. Choo the right ntences from (1) to (6) to complete the conversation.
A: Good Morning, Mr. Black. Welcome back to Qingdao.
B: ___________6__________ Thank you for meeting me here.
A: My pleasure. __________3__________
B: Very well, thank you. And you?
A: Cant be better.
B: Im glad to hear that.
A: __________5_______________
B: Very nice. The rvice of CAAC is superb.
A: ____________1____________ Oh, let me help you with your baggage.
B: Thank you. ____________4____________
  Its been a long time since last time we met, ermore than two years. Time flies, you know!
A: Yes, and Qingdao has changed a lot ever since. In fact, Qingdao is changing every day. _____________2_______________
B: Thank you.
(1)Thank you for saying so.
(2)I hope well be able to show you around.
(3)How are you doing?
(4)I can manage all right.
(5)How was your flight?
(6)How nice to e you again, Ms. Lin!
注:1、表格和高度和宽度可以根据需要作适当的调整,但不可把某一个项目调没了。

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