IATF Auditor Guide for ISO/TS 16949
First Edition April 2009
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Introduction
Rules for achieving IATF recognition, 3rd Edition for ISO/TS 16949, places the responsibility for the development and maintenance of auditor competency upon the certification body which employs the auditor as defined within Rules 3rd Edition claus 4.2 to 4.5. To assist the certification bodies, the IATF Oversight Offices have authored the IATF Auditor Guide for ISO/TS 16949. Purpo The purpo of the Guide is to define the logical activities and required auditor competencies in the ISO/TS 16949 audit process. The Guide amplifies the Rules and should be understood in conjunction with Rules.
All rights rerved © 2009 ANFIA, © 2009 IATF France, © 2009 IAOB, © 2009 SMMT, © 2009 VDA.
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How to U the Guide
Paragraphs 1 - 8 of the Rules for achieving IATF recognition have been divided into thirty-one activities in the Guide. The Guide has two main components: a graphic reprentation of the certification audit process and a table that defines competencies for each activity. The Graphic The 31 audit activities are shown in 33 blue boxes. Under some blue boxes are white text boxes that depict auditor activity during the audit boxes to which they are connected. Large yellow areas group activities into the general areas that they address (e.g., Section 1 - Stage 1 Readiness Review, Audit Planning & Section 2 –Site Audit, (Stage 2, Surveillance and Recertification) Nonconformities Management and Certificate Management). The Table The Table headings are: • Activity Number – From 1 to 31. • Activity Undertaken – the name of the audit activity. • Competency – The definition of competency is “the demonstrated ability to apply knowledge and skills.” For each activity, therefore, competency is prented as o Knowledge – the auditor should be able to demonstrate their knowledge (either from memory or by where to reference) of the material prented to the certification body, o Skills – the auditor should be able to properly perform the activities during the audit. Some competencies will appear under veral activities. The Activities reprent the major steps as described in Rules. This is not a definitive list of all of the steps that could be in a process definition of an audit. The activities shown, however, are required in the audit process definition for ISO/TS 16949. The Competencies are not exhaustive. They were drawn, after
校际veral years of IATF experience, from certification body witness audits and office asssments, auditor training and evaluation, IATF OEM concern investigation, and responding to questions from all the stakeholders in the ISO/TS 16949 process. The Competencies, therefore, address areas of known auditor and audit concern; and reflect how the IATF evaluates auditors, audits and certification bodies. Certification bodies are encouraged to u this Guide in developing and maintaining the competency of their auditors.
All rights rerved © 2009 ANFIA, © 2009 IATF France, © 2009 IAOB, © 2009 SMMT, © 2009 VDA.
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Purpo of the Section 3
IATF believe further guidance is required both for the certification bodies and their auditors in terms of Esntial & General competencies needed to perform an effective automotive process audit. The purpo of Section 3.1 (Esntial Auditing Competency Criteria) is to define the competencies required against the six criteria; detailed below 1. 2. 3. 4. 5. 6. Process Approach Customer Specific Requirements Prioritization Focus on Performance Knowledge & Application of ISO/TS 16949, Rules 3rd Edition, SI’s and FAQ’s. Analy & Synthesize data鸡骨草煲汤
The purpo of Section 3.2 (General Auditing Competency Criteria) is to provide guidance on a further ven criteria; detailed below 1. 2. 3. 4. 5. 6. 7. Interviewing Techniques Time Management Team Communication Confidentiality Conflict Management Cultural Diversity Policy Deployment
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