MULTIPLE CHOICE
CHP1:
4. The four management functions include all of the following except:
a. controlling.
b. planning.
c. staffing.
d. organizing.
(c; Moderate; p. 4)
睡不着觉的小妙招
1. Successful managers and entrepreneurs recognize that:
a. technical knowledge is all that is needed for success.
b. interpersonal skills are not important.
c. technical skills are necessary, but insufficient, for succeeding in management.
d. an understanding of human behavior does not impact effectiveness
(c; Challenging; pp. 2-3)
11. When a manager arches the organization and its environment for opportunities and initiates projects to bring about change, the manager is acting in which role?
a. negotiator
b. entrepreneur
c. disturbance handler
d. resource allocator
(b; Challenging; Exh. 1-1; p. 6)
13. When managers have the mental ability to analyze and diagno complex situation
s, they posss:
a.technical skills.
b.computer skills.
c.human skills.
d.conceptual skills.
(d; Challenging; pp. 6-7 )
夏至未至插曲14. Which one of the following would not be considered a human skill?
a. completing accounting reports
b. communicating
c. resolving conflicts
d. working as part of a team
(a; Moderate; pp 5-6)
18.A common thread running through the functions, roles, skills, and activities approaches to management recognizes the importance of:
a.managing technology.
b.managing people.
c.politicking.
d.being efficient.
(b; Moderate; p. 8)
20. ______ is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpo of applying such knowledge toward improving an organization’s effectiveness.
a.Organizational development
b.Management
c.Organizational behavior
快乐麦肯d.People management
(c; Easy; p. 8)
58. Primary dependent variables in OB include:
a. productivity.
b. abnteeism.
c. job satisfaction.
d. all of the above
(d; Easy; p. 23)
63. Individual-level independent variables include:
滚摆
a. technology.
b. organizational culture.
c. perception.
d. human resource policy.
(c; Moderate; pp. 25-26)
64.________ is the voluntary and involuntary permanent withdrawal from an organization.
a.Abnteeism
邀请函怎么写b.Turnover
c.Downsizing
d.Exit
(b; Easy; p. 24)
CHP2
2. An individual’s personality is determined by:
a. heredity.
b. environment.
c. situational factors.
d. all of the above
(d; Easy; p. 94)
4. Which of the following personality shaping forces is not environmental?
issued a. parents’ height
b. experience
c. Protestant ethic
d. culture
(a; Moderate; p. 95)
5. Factors that are considered environmental influences on our personality include all the following except:
a. birth order.
b. heredity.
c. culture.
d. family norms.
(b; Moderate; p. 95)
7. “Bob is easy-going at home, but at work he becomes very ten and anxious.” This s
tatement attributes Bob’s personality more to which of the following?
a. heredity
b. environment
kdj c. situation
d. locus of control
(c; Moderate; p. 95)
13. Which of the following is not included in the Big Five model?
a.agreeableness
b.conscientiousness
c.gregariousness
d.emotional stability
(c; Easy; p. 97)
14. Which dimension of the Big Five model refers to an individual’s propensity to defer to others?
a.extraversion
b.agreeableness
c.emotional stability
d.openness to experience
(b; Moderate; p. 97)
展龟法17. Individuals who rate high in externality (external locus of control):
a. are less satisfied with their jobs.
b. have lower abnteeism rates.
c. are less alienated from the work tting.
d. are more involved on their jobs.
(a; Challenging; p. 97)
19. People with an internal locus of control tend to:
a. quit their jobs more often than tho with an external locus of control.
b. quit their jobs less often than tho with an external locus of control.
c. perform better on their jobs.
d. start their own business.
(c; Moderate; p. 98)
23. _____ is the degree to which people like or dislike themlves.
a.Self-esteem
b.Authoritarianism
c.Locus of control
d.Machiavellianism
(a; Moderate; p. 100)
24. People high in the trait lf-esteem:
a. are less likely to take unpopular stands than low SEs.
b. tend to be more satisfied with their jobs than low SEs.
c. tend to be less satisfied with their jobs than low SEs.
d. tend to be more concerned with pleasing others than low SEs.
(b; Challenging; p. 100)
29. An individual who is aggressively involved in a chronic incessant struggle to achieve more and more in less and less time is a(n):
