酒店英文道歉信（通用5篇）

酒店英文道歉信（通用5篇）

在社会一步步向前发展的今天，道歉信对我们的作用越来越大，在写作上，道歉信有一定的`书写规范。你所见过的道歉信是什么样的呢？以下是为大家收集的酒店英文道歉信（通用5篇），希望能够帮助到大家。

酒店英文道歉信 篇1

Dear Mr. Li:

It has been brought to my at包子做法大全tention that upon checking in at China World Hotel on Jun 2, xx

Your experience was one of difficulty.

I would like to express my sincere apologies for the poor attitude of our receptionist when she advid you of the error in your rervation. there is simply no excu in her behavior as I assure you 情深谊长that the necessary action gas been taken to rectify the lack of rvice you should have receive.

Unfortunately there was an error in your rervation regarding your arrival date. I am u各美其美nable to iden打牌英语tify where the oversight originated through my investigation however I regret that you were inconvenienced.

Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and rvice of Shangri-La China World Hotel. Plea do not hesitate to contact me directly in business or pleasure bring you back to Beijing.

Sincerely,

Alfred Zhuang

Front Office Manager

酒店英文道歉信 篇2

Dear xxx:

We felt very sorry to say that we could not provide the timely and circumspect rvice for you as Houhold Electric Appliance Maintain Company .We sincerely hope you can understand us , becau some of our maintaiers went to train , and some of them walked to the other place for rvices . Now , we really have no maintainer to be nt to your home .For this , we said we were sorry again .And kindly plea you may rest assure that we will nd our maintainers to go to your home for maintain rvices next Monday .

Best regards!

Wang Hao Manager

酒店英文道歉信 篇3

Dear customer,

I am the GM of the hotel.I am sorry to hear you are not plead with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology t栖霞山o you for our bad rvice. A few days ago you went to our hotel.When you got there,our waiters didnt help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day h关岳庙ave been criticized.They have made a promi that would not happen from now on.So I hope you can forgive us and come to our hotel again.

As we know,customer is the God.If you have any questions or suggestions,plea call us anytime anywhere.

Thank you again.

酒店英文道歉信 篇4

Dear customer,

Plea accept my sincere apology for the inconvenience that I caud you by adding the extra visiting without your permission.

I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harasd by unplanned matters.

Im really sorry that I didnt check with you before making such incomsiderate arrangement .All I can say is that it wont happen again.

Sincerely,

Zhang

酒店英文道歉信 篇5

Dear Mr. Shen:

We are sorry to learn of the unpleasant experience yo关于神态的词语u had encountered during your last st含拟人的四字词语ay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be为什么叫除夕 RMB 6787 instead of RMB 3887.42.

We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct冷战开始的标志 amount Indicated for your reference and perusal. If you have any queries, plea do not hesitate to contact Us.

Once again, our most sincere apologies and we look forward to opportunity of redeeming ourlves to welcoming you back to China World Hotel in near future.

Your sincerely

Li Hua