Management, 11e (Robbins/Coulter)
Chapter 14 Understanding Individual Behavior
1) Organizational behavior is concerned only with group interactions.
Answer: FALSE
Page Ref: 372-373
岳阳楼记课件Topic: Focus and Goals of Organizational Behavior
Objective: 1
Difficulty: Easy
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Classification: Conceptual
可爱的草塘2) Organizational citizenship behavior is discretionary behavior that is not part of an employee's formal job requirements.
Answer: TRUE
Page Ref: 373
Objective: 1
Difficulty: Easy
Classification: Conceptual
3) The cognitive component of an attitude refers to the beliefs, opinions, knowledge, or information held by a person.
Answer: TRUE
Page Ref: 374
Topic: Attitudes and Job Performance
Objective: 2
Difficulty: Easy
Classification: Conceptual
4) Rearch indicates that satisfied employees have lower levels of turnover while dissatisfied employees have higher levels of turnover.
Answer: TRUE
Page Ref: 376
Topic: Attitudes and Job Performance
Objective: 2
Difficulty: Easy
Classification: Conceptual
5) Employees with a high level of job involvement strongly identify with and really care ab
out the kind of work they do.
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Answer: TRUE
Page Ref: 377
Topic: Attitudes and Job Performance
Objective: 2
Difficulty: Easy
Classification: Conceptual
6) Perceived organizational support is the degree to which an employee identifies with a particular organization and its goals.
Answer: FALSE
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Page Ref: 377
Objective: 2
Difficulty: Easy
Classification: Conceptual
7) Low levels of perceived organizational support lead to lower turnover.
Answer: FALSE
Page Ref: 377
Objective: 2
Difficulty: Easy
Classification: Conceptual
8) Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.
Answer: TRUE
Page Ref: 379
Topic: Attitudes and Job Performance
Objective: 2
Difficulty: Easy
Classification: Conceptual
9) There is enough evidence to support the validity of the Myers-Briggs Type Indicator as a measure of personality.
Answer: FALSE
Page Ref: 382
Topic: Personality
Objective: 3
Difficulty: Easy
Classification: Conceptual
10) Extraversion is the degree to which someone is sociable, talkative, asrtive, and comfortable in relationships with others.
Answer: TRUE
Page Ref: 382
Objective: 3
Difficulty: Easy
Classification: Conceptual怎么减屁股
11) In the Big Five Model, emotional curity was found to be positively related to job performance.
Answer: FALSE
Page Ref: 382
Topic: Personality
Objective: 3
Difficulty: Moderate
Classification: Conceptual
12) A person who rates as being high in Machiavellianism would accomplish a task regardless of what it takes.
Answer: TRUE
Page Ref: 383
Topic: Personality
Objective: 3
Difficulty: Easy
Classification: Conceptual
13) Individuals with low lf-esteem are more susceptible to external influence than are people with high lf-esteem.
Answer: TRUE
Page Ref: 383
Objective: 3
Difficulty: Easy
Classification: Conceptual
14) High lf-monitors can't adjust their behavior and there's high behavioral consistency between who they are and what they do.
Answer: FALSE
Page Ref: 383
Topic: Personality
Objective: 3
Difficulty: Easy
Classification: Conceptual
15) Connsus refers to whether an individual displays different behaviors in different situ
ations.
Answer: FALSE
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Page Ref: 388
Topic: Personality
Objective: 4
Difficulty: Easy
Classification: Conceptual
性状分离的概念
16) When we make judgments about the behavior of other people, we tend to underestimate the influence of external factors and to overestimate the influence of internal factors. This tendency is called the lf-rving bias.
