邮件回复思路整理
首先清楚是不是发的挂号和快递。巴西， 阿根廷， 智利 ，哥伦比亚 和订单总额40美金的一般发的都是挂号，（E邮宝 和美E通也是挂号）其他国家， 客户付了运费了的一般发的是快递，快递包含 EMS ，FEDEX，DHL，TOLL，顺丰欧洲专递。
可能会发快递或者挂号的单一定要去订单管理系统查看，确定正确的跟踪号后，同步更新到后台，写上正确的单号和对应的查询网址。
如果是挂号或者是快递 ，告诉客户对应的单号和查询网址，
Dear valued friend,
Good day. Wish everything goes well for you. Thanks for your notification.
寒假周记No worries, we do nt the item to you timely. So you will receive it soon definitely. Anyway since it's international transaction, there will be so much challenges on the shipping road, but it is normal.
Tracking number : 跟踪号
形容美食诱人的句子Link for check : 查询网址
You can trace by yourlf. It will be arrive to you definitely. So plea clo the dispute right now. And wait for more times patiently.
We will responsible if you can't receive it at last. Then we will solve the problem with the shipping company. So no worries.
Feel free contact me . Best rvice for you always!
Have a nice day
Helen
看下发货时间，如果距今不超过一个月，客户来问货物到哪了或者跟踪号查询不到，跟客户延长10天收货时间，说到海关了。
Thanks for your email, It's our pleasure to rve on you again.
We have helped you consult the shipping company, they told us that your parcel has reached customes,waiting for clearance.
Since this is a international transaction, It will need more days to clear Customs, but it is normal, So plea don't worry, and help us to wait for arrival of the item patiently.
In addition, We have Extended the delivery time for you, so there is no risk for you, you will can receive the item definitely.
Should you have any queries, plea feel free to contact us at any time.
团队氛围建设Plea Believe us, we will be responsible for you as the transaction completed. Customer satisfaction beyond making money, we need establish good reputation.
Once again, thank you for giving us the opportunity to share with you our products. We strongly believe that quality, blended with excellent rvice, is the foundation for successful business.胸最大的人
Yours faithfully,
Helen
看下发货时间，如果距今超过一个月，客户来问到哪了或者跟踪号查询不到，跟客户延长20-30天收货时间，说到他的城市了，让他等待25天。
Dear friend ,
Good day ! Really sorry for keeping you waiting so long , plea kindly accept our sincer
e apologize again
But dear , becau of the long journey , it usually need 45days to reach your city , but now , also becau the peak ason has been coming , many many people buy products , so there are too much orders for the shipping company , It is also not we want ,
放风筝的人Dear , could you plea kindly help us to wait for 25days ?? We promi he will can receive the item soon , it has reached your city , waiting for nding to the post office.
Another , in order to compensate the loss of time , we will give you and your customer more and more discount in the future , also the coupons.
You are so kind , so could you plea kindly give us that chance to make up for it ?? We really never mean to hurt our every customer , so hope your kindly understanding , and hope to get your kindly forgive , many many thanks!
大学生毕业论文Your assistance is more appreciate , many many thanks! Ple kindly kindly give us a ch
ance to compensate you , and kindly wait !
Waiting for your kindly reply.
电视打不开是什么原因
Have a nice day
Helen
如果客户依旧还是说没有收到或者不愿意等了 跟客户说再等一会儿
Dear Friend
Good day! Thanks for your kindly corporation and l am very sorry for the delay. Parcel may out of control once we nd out. Although we do want to offer fast and great rvice to you, but sometimes things are unexpected. Expecting your kindly understanding so much.
Plea Believe us,we will be responsible for you as the transaction completed. Customer satisfaction beyond making money, we need establish good reputation.
So Would you plea wait for more a little time? We will give you replacement or refund if you can't receive it indeed then. So no worries, feel free contact me.
Could you pls help us to clo the dispute and wait with us in patience?
Wish everything goes well for you!
Kind regards,
Helen
客户说还是没有收到 ，要客户去邮局问
0点吧Dear valued friend,
Good day! Wish everything goes well for you. No worries, we do nt the items to you timely. So you will receive it soon definitely . Anyway since it's international transaction, so plea wait patiently.
In addition, Dear, Would you plea kindly do me a favor to go to your local post office to consult the parcel firstly according to your name and your address ,if possible? Then we will take future action for you well.
