Part 1 Situational Conversation
情景对话
1。1 Service 服务
A.subway； figure out； direction； stops
B。1。您可以从C1口出坐8路到人民公园。
2.打扰了，您能告诉我从这儿怎样乘坐地铁去火车站吗？
3.到了之后在E出口出,上面有公交接驳。
4。 您必须在烈士陵园站下车，换乘3号线。
C.1。arrive2。 pull in3.from4。leaves5。took
A。1。My wallet is gone! I may have left it on the train.
2. Plea tell me the time and direction of the train。
3。 Plea describe your backpack.
4。It's a blue and black backpack， made of canvas。 It’s 40 centimeters wide and 60 centimeters long。
5。Plea tell me your name and phone number。 We’ll contact you as soon as we find it。
B。1。你好，我的公文包被落到列车上了。
2.哦,我的钥匙掉到站台里了！我可以看到他们在轨道上！
3.我很担心.我的文件包里有我们公司许多重要的文件和数据！
4.你能帮我找我的身份证吗？我想是昨天下午掉到站台上了.
5.你好，我的手机不见了。我可以用你的电话打个电话吗?
C.1。 curity 2。 for a long time 3. peak 4。 duty 5. cooperate
1.2 Ticketing售票
A。 1. Yes， youcan。
2. It'sthree ways.
3。 5 yuan, 10 yuan and 20 yuan。
4。 Ticket Vending Machine
B.1。 Tickets canbe bought at Ticket Vending Machines of eachstationor u city card。
2。The chip in the card also allows you to buy tickets at ticket vending booth or in metro. Whichisa time—saver ifthere arelong lines at the ticket counter.
3。 Introduced thefunction of AFC systemand theworkprinciple of TVM。
4. It’asy.Justgototheticketofficethesubway。
5。 Related departments revealed thatline 5 is completed, would change current ticketing
system， achieve new ticketing system according to mileage。
C。略
A。 1。 You can recharge your card at subway stations， convenience stores, banks or online。
2。 Public transportation card can also be ud to taxis and bus。
3。 Your card is not magnetic， we can give you a new card。
4。 Plea fill in your name and phone number on the receipt。
5。 If the pasngers need invoice， plea go to customer rvice center to receive。
B。略
A。1。 我赶时间我想退票.
2. 先生，为什么列车还没到?我要错过我的航班了。
3. 你可以告诉我如何退票吗？
4. 抱歉，我想换其他的交通工具,那我的票怎么办？
5. 这是往返票吗？我多买了一张票，我现在该怎么办？
B. 1. I have been waited for 10 minutes, why did train not come？
2. Cultural Park station due to electrical failure, it can not suspended run.
3. I bought an extra ticket，can I return my ticket?
4. I chon a wrong destination when I bought my ticket, did I need to buy a ticket again?
C。略
A。1.You can ask theCustomer Service Center for help。
2.The gate doesn’t work, travel beyond destination station， over ticket available and so on.
B。1。You ticket is underpaid。 Plea add one yuan.
2。The ticket is invalid.It can only be ud on the purcha day.
3。The balance in you card is more than 10 yuan,so an administration fee of 5 percent will be charged。
4。如果验票异常,票会从投票口弹出，闸门也不会打开。
5.未使用的有效票如无法验票，可以免费调换一张同样的车票。
C。1.Could you tell me what can I do for you？
2。I can’t enter in。
3.Plea follow me to the Customer Service Center。
4.You are welcome.
1.3 Train running 列车运行
A。1。 The subway line 4 the first bus and the last bus time usually 5:30—22：32。
2。 Line 3 to line 4 from the sports center to People’s Square to catch the last bus。
3. It is 23：00, last train destined for South Railway Station is 22：30。
4。 People's Park’s the first bus is at 5：42, 18 minutes to the train station。
B。1。 首趟列车去步行街是6:00。
2. 地铁是3分钟的行车间隔时间。
3. 末班地铁去火车站是23：00。
4. 我们错过了最后一趟列车。
C.略
A。1。In rush hours， the train headway is 3 minutes。
2。 How often does the train run?
3。 When will the next train arrive?
4. About 3 minutes， plea wait a moment。
B。1。 Sorry, something goes wrong with the subway and the rvice is suspended at the moment。
2。 It's hard to say, probably 30 minutes.
3. You can get it at the Service Center.
4。 Plea go to the Service Center.
5。 Plea go outside the station and turn left。You’ll e taxi waiting there。
C.1。 in 2。 knocked out 3。 with 4. refund 5。 in ca
1.4 Equipment failure 设备故障
A。1。Sorry， something goes wrong with the subway and the rvice is suspended at t
he moment.
2.It’s hard to say， probably 20 minutes.
3.You can get it at the Service Center。
4.Plea go to the rvice Center。
5.Plea go outside the station and turn right。 You'll e bus waiting there。
B。略
C。1.Something goes wrong with the underground signal system, and the rvice is suspended at the moment。
2。 Minor delays are occurring and the train will arrive in 5 minutes。
3. Service has resumed, but it takes the train 20 minutes to arrive at the station。
