给老板写英语邮件的七个技巧
具体来说,关于这两个领域的一些基础知识,有两本书非常值得一读。第一本是罗伯特希尔蒂尼(Robert Cialdini)的《影响力:说服的心理学》(Influence:The Psychology of Persuasion),这本书对顺从行为进行了心理学分析,即什么因素能让一个人答应他人的要求;另外一本是由理查德塞勒(Richard Thaler)和卡斯孙斯坦因(Cass Sunstein)合著的《推动力》(Nudge),这本书对各种系统进行了分析,帮助人们提高作出对自身更为有利选择的能力。虽然这两本书本身不涉及商务写作,但是包含了一些非常实用的相关理论。在这些理论的基础上,我总结出了以下的建议,它们与你在别的地方学到的那些常见的商务写作技巧,比如避免使用被动语态、避免使用行业术语和缩略语、变换语句的长度和结构等,将互为补充。
To get your reader to respond positively, it helps to understand a little about social psychology and behavioral economics. Specifically, two great boo墓碑对联精选
ks rve as a good intellectual foundation to the fields. The first is Robert CialdinisInfluence: The Psychology of Persuasion, which address the psychology of pliance, i.e. the factors that cau one p
erson to say yes to another pers清炒黄瓜片
on. The cond is Richard Thalers and Cass SunsteinsNudge, which e_amines systems that help people improve their ability to lect options that will make them better off. While the books dont deal with business writing per , they contain relevant and applicable insights. They lead to tips that you will find plementary to the often technical tips about business writing that you find elwhere, such as avoid the passive voice, avoid jargon and acronyms, and vary the length and structure of your ntences.
给老板写英语邮件技巧一
要考虑到你的上司会在何时何地阅读你的邮件。在当今这个快节奏的时代,以字节信息为载体的高速通讯可以随时随地实现。因此,写完了一封电子邮件之后,你也许会忍不住马上发给对方,而这也很容易实现。但是,请考虑一下对方会在何时何地收到你的邮件。举个例子,如果你想要给老板发封邮件,申请请两个月的假,那么周五晚上就不会是一个很好的时间点。这个时候,你的上司正被困在拥挤的机场,等着晚点的飞机带他回家;在此之前,他刚刚与工会代表进行了长达三天的紧张谈判,结果不欢而散。你的请假申请也许理
由万般充分,措辞流畅有力,但是你不妨多等一会,让你的电子邮件在一个更好的时间和地点进入上司的收件箱。
Take into account where and when your boss reads your te_t.In todays fast-paced world of instant, omniprent and舒义
byte-size hypermunication, it is easy and tempting to fire off a te_t to your targeted reader as soon as you have finished writing it. But think about when and where he will receive your te_t. For e_le, it may not be a great idea to mail a request for a two-months leave of abnce to your boss on a Friday evening when he is waiting at an overcrowded airport for a delayed return flight home after three days of inten and unsuccessful negotiations with union delegates. Your request may be perfectly reasonable and eloquently worked out, but youd better wait for a more auspicious time and place for it to land in your bosss inbo_,event)inbo_.
给老板写英语邮件技巧二
利用主题线索让邮件在收件箱中更为显眼。商务人士都非常忙,因此他们无法为作出一项决定花费太多时科普知识资料大全
间。所以,他们往往是根据过去的经验,或者仅仅根据呈现给他们的一条
书面线索就下意识地作出决定。首先是给电子邮件拟定标题,这不难做到。标题要让阅读邮件的人感到这是机会,并且会有好处,而不是要他们费力做什么事情,或者谋求他们给予恩惠。例如,你要写一封邀请别人参加基准管理培训的电子邮件,如果标题含有类似学习这样的字眼,就会让人产生如何提高绩效之类让人不安的联想。更高深的技巧是,要拉近邮件阅读者和你的心理距离,例如,提及共同利益或夸赞对方。当然,这种做法稍不留神就会走偏:你不想去误导、欺骗或操纵读者;只是想劝导、说服、促使他们作出决定。
Stand out in a crowded inbo_,event)inbo_ by using clues.Busy as businesspeople are, they cannot afford to think too long about every decision they have to make. They often make fairly automatic decisions bad on past e_perience or just one written clue that is prented to them. It starts with simple things like the subject header of your mail: it should convey opportunity and benefit to the reader rather than effort and goodwill from him. For e_le, when you write an email to solicit participation in a benchmarking e_erci, the heading Study may evoke more dreadful associations than How to improve performance. More profoundly, make yourlf likeable to your reader, for e_le, by refer营销创意
ring to shared interests or flattering him. Of cour youre walking a fine line: you don
t want to mislead, deceive or manipulate your readers; you simply wa低压高的原因
nt to convince, persuade and facilitate.