这是迪拜一家开业典礼就花了2000多万美元的一家酒店的JD，就不透露名字了，当时开业请来了乔丹，奥普拉···在迪拜应该也算得上第二了吧~
酒店业内人士自取。
不谢
Job Description – Colleague
This is a summary of the key duties and responsibilities related to the position below and include the skills, experience and educational background required by the employee, as well as the competencies and behaviors that are expected at this level.
Plea take your time to read through it, sign the acknowledgement and hand it back to Human Resources.
1 POSITION DETAILS
▪Position Agent, Guest Services
▪Level 60
▪Department Front Office.
▪Reports to Team Leader, Guest Services
▪Subordinates None 妻心
2 JOB DETAILS & REQUIREMENTS
粉尘爆炸
Job Summary
To provide an efficient Reception rvice to all guests, offering information and giving particular attention to all guest special requirements. Ensuring all check-ins and check-outs run smoothly and that all cashiering transactions are procesd promptly and correctly both during the day and night. Also, offering a more personalized rvice with the same concepts mentioned earlier but on an Executive level.
Key Duties and Responsibilities
▪Adhere to all Resort rules and regulations as per rvice standard policies and procedures, and follow all communications briefed by the Team Leader.
▪Attend to duty timely and wearing the correct uniform, name badge and well groomed.
▪Attend daily briefing conducted by the Team Leader at the beginning of the shift.
▪Be able to handle all office, computer and other duty related equipment.
小学生组词
▪Ensure that the reception is kept tidy and clean at all times whilst on duty.
▪Ensure to update all registration cards and file it in the designated file.
▪Ensure to pull out all departed registration cards according to the departure list.
▪During night shift assist Team Leader in carrying out PMS night audit and prepare and review all reports including daily operational results to be forwarded to management.
▪Hand over accurate information to next shift.
娃娃鱼养殖技术
精彩人生作文▪Assume full responsibility of own cash float from receipt to handle over to the next shift ensuring all resort policies for handling floats are adhered to at all times
▪Be fully trained on the resort PMS system, handling Check-in and check outs of guest as per Resort Standards.
▪Issue keys to guests ensuring all curity measures, as per procedures, are adhered to at all the time.
▪Be fully trained on walk in rervations, DCC system, and up-lling procedures to ensure resort revenue maximizes and guests are satisfied.
▪Carry out guests check in, check out and requests as per resort standards
▪Be fully trained on checking high balance and traces report.
▪王昌龄从军行Be fully trained on using downtime report.
▪Be fully trained on closing City Ledger, rebates and all finance related.
▪To assist guests in all their needs throughout their stay and ensure all guests are assisted in a warm and personalized manner as per Resort Standards.
▪Communicate any guest requests or rervations to the call center for follow up and communication is given back to the guest. 头发稀疏怎么恢复
▪Have full knowledge of special promotions, events and resort activities at all times and have basic concierge knowledge of local sites and destinations.
▪Deal with currency exchange and transactions according to resort policies and procedures.
品种发展▪Ensure that all daily revenue transactions according to resort policies and procedures.
▪Be trained on respective tasks and duties in the ca of life and safety, fire or other emergency procedures.
▪Attend departmental training ssions as requested.
▪Assist with other job related tasks when requested.
▪Ensure guest information is kept confidential at all the time as per resort standards.
▪Communicate correctly and efficiently with other guest rvices departments to ensure guest satisfaction.
▪Have full knowledge of all resort accommodation types, additional preferences available on request, and rates related to the respective accommodation type.
▪Contribute in achieving departmental goals.
▪Maintain Quality documentation.
Skills, Experience & Educational Requirements
Personal Skills
1. Sincere
▪Shows integrity in all his/her dealings with others
▪Is lf-confident and true to comfortable with whom he/she is
▪Is open to constructive criticism and comfortable to admit mistakes
▪Carries sincerity in his/her tone of voice/behavior
▪Carries out actions that are consistent with his/her beliefs
