Organizational Behavior, 15e (Robbins/Judge)
Chapter 1 What Is Organizational Behavior?云南焖肉米线
1) ________ are defined as people who overe the activities of others and who are responsible for attaining goals in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B排骨蒸南瓜
Explanation: B) Managers are defined as people who overe the activities of others and who are responsible for attaining goals in organizations. They make decisions, allocate resources, and get work
done by other people.
Page Ref: 5, 6
LO: 2
Difficulty: Easy
Quest. Category: Concept
Learning Outcome: Discuss the factors influencing individual decision making in organizations
流苏石斛2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides what tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
Explanation: B) Managers are responsible for designing an organization's structure. This function is called organizing. It includes determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
Page Ref: 6
LO: 2
AACSB: Analytic Skills
Difficulty: Hard
Quest. Category: Application
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phas of the project. Which of the following kinds of functions will the tasks be covered under?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
Answer: E
Explanation: E) The leading function of managers involves motivating employees, directing their acti
vities, lecting the most effective communication channels, or resolving conflicts among members. Page Ref: 6
LO: 2
AACSB: Analytic Skills
Difficulty: Hard
Quest. Category: Application
Learning Outcome: Discuss the factors influencing individual decision making in organizations
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cau of the delay, before speeding up the implementation process by allocating more members for the implementation pha. By doing this, which of the following functions is she performing?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
Answer: A
Explanation: A) To ensure things are going as they should, management must monitor the organization's performance and compare it with previously t goals. If there are any significant deviations, it is management's job to get the organization back on track. Tasks which involve monitoring, comparing, and potential correcting are part of the controlling function.
Page Ref: 6
LO: 2
AACSB: Analytic Skills
Difficulty: Hard
Quest. Category: Application
5) Which of the following functions do managers undertake as part of planning functions?
A) defining an organization's goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing strategies to coordinate tasks
Answer: A
铁路工厂2Explanation: A) The planning function encompass defining an organization's goals, establishing an overall strategy for achieving tho goals, and developing a comprehensive t of plans to integrate and coordinate activities.
Page Ref: 6
LO: 2
Difficulty: Easy
Quest. Category: Concept
6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________.
A) leader
B) figurehead
C) resource allocator
D) negotiator
E) disturbance handler
Answer: B
Explanation: B) According to Henry Mintzberg, a figurehead is a symbolic head who is required to perform a number of routine duties of a legal or social nature.
Page Ref: 6, 7
LO: 2
Difficulty: Easy
破伤风的潜伏期Quest. Category: Concept
7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts about the new product. Which of the following roles is Ortiz playing?
A) leader
B) liaison
C) disminator
D) spokesperson
E) negotiator
Answer: A
Explanation: A) A leadership role compris hiring, training, motivating, and disciplining employees. Page Ref: 6, 7
LO: 2
AACSB: Analytic Skills
Difficulty: Moderate
Quest. Category: Application
Learning Outcome: Summarize the major theories of and approaches to leadership
8) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are work
ing on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocator
Answer: C
Explanation: C) The liaison role involves maintaining a network of contacts who provide favors and information.
Page Ref: 6, 7
LO: 2
AACSB: Analytic Skills乱雨纷飞
Difficulty: Moderate
Quest. Category: Application
9) Annette Simpson works for a fashion hou in Paris and is preparing for the company's upcoming line of winter clothing. She is currently rearching online to know what is in vogue this ason. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?
A) figurehead
B) leader
C) symbol head
D) monitor
E) spokesperson
Answer: D
Explanation: D) According to Mintzberg's classification of managerial roles, the monitor role compris collecting information from external organizations and institutions, typically by scanning the news media, talking with other people to learn about changes in the public's tastes, what competitors may be planning, and so forth.
Page Ref: 7
LO: 2
AACSB: Analytic Skills
Difficulty: Moderate
Quest. Category: Application
Learning Outcome: Discuss the factors influencing individual decision making in organizations
10) According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.
A) entrepreneur
B) resource allocator
C) spokesperson
D) leader
E) disminator
Answer: E
Explanation: E) According to Mintzberg's classification of managerial roles, the role of a disminator is to transmit information received from outsiders or from other employees to members of the organization.
Page Ref: 6,7
LO: 2
Difficulty: Easy有什么动物冬眠
Quest. Category: Concept
11) The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and one which rves as an expert in the organization's industry.
A) spokesperson
B) disturbance handler
C) entrepreneur什么是金砖国家
D) leader
E) liaison
Answer: A
Explanation: A) According to Mintzberg's classification of managerial roles, the role of a spokesperson is to transmit information to outsiders about an organization's plans, policies, actions, and results and one which rves as an expert in the organization's industry.
Page Ref: 7
LO: 2
Difficulty: Easy
Quest. Category: Concept
12) According to Mintzberg's classification of managerial roles, a(n) ________ arches the organization and its environment for opportunities and initiates projects to bring about change.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) resource allocator
E) negotiator
Answer: C
Explanation: C) According to Mintzberg's classification of managerial roles, an entrepreneur arches the organization and its environment for opportunities and initiates projects to bring about change. Page Ref: 7
LO: 2
Difficulty: Easy
Quest. Category: Concept
