References
Unit 1 An Introduction to Business Logistics
Part II. Exercis for Dialogue 1
Answer the following questions according to the dialogue.
1.Logistics means to supply the right product at the right time in the right quantity in the right condition at the right place for the right customer at the right price.
2.It includes the procurement, maintainance, distribution and replacement of personnel and material.
3.The two concepts are the same meanings. Logistics is general meaning and includes militaiy definition and business definition. Business logistics stress special term on a trade or business.
Exercis for Dialogue 2
1.(Opening)
2.(Opening)
Part III. Practical Readings
Exercis for Text 1
I.Answer the following questions:
1.Business logistics means to be defined as a business-planning framework for the management of material, rvice, information and capital flows.
2.Business logistics involves the following activities: demand forecasting, procurement, materials handling, packaging, warehou and inventory management, ordering processing, logistics communications, transport, customer rvice and so on.
3- The role of logistics is to maintain the balance between the minute details and the main elements involved in a product.
护坡绿化
II・1 •商务物流管理有不同版本的不同定义2必要资源的利用
3.逆向货物的搬运4.人员和材料的补充5.复杂信息
6.现代的商业环境7.需求预测8.设施场地选择
9.公司最重要的财富10.公司战略抉择走势评定
III.definitions—heart■—output■一rvice―strategy
IV.1.这一非常宽广的物流观点把单一的供应链与贸易公司的方方 面而整合在一起。
2.收益的概念是一个多层面的，远远不只是产品或服务本身所包含 的，而涉及物流准时、货物数量、支撑服务、地点选择和运输成本。
3.如果这种材料不能用来生产其它产品，它将肯定被以同样的方式 被丢掉。
4.换种说法，他们对生产线末端成品到顾客手里物流史多的关注。
5.另外，这些年来，以当地资源而获得全球资源的购买使得整个过 程更加复杂了.
Exercis for Text 2
I.I. Answer the following questions:
高考试卷下载
1.It defines the logistics to be: the part of the supply chain process that plans, implements and controls the efficient, effective forward and rever flow and storage of goods, rvices from the point of related information to the point of consumption in order to meet customers9 requirements.
2.Supply chain management encompass the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities.
腊八蒜不绿是怎么回事
3.Becau it rves as an integrating or boundary spanning function.
4.It would become necessary for a firm to u its resources to focus on strategic opportunities.
干扰的近义词II.
1.a professional organization
2.third-party rvice provider
3.intermediary
4.demand forecasting & planning
5.external factor
6.internal factor
写真什么意思7.work in process and finished goods
8.globalization
9.balancing inventory levels
10.integrate functional entities
III. 1.—C, 2.…B, 3•…A, 4.—A, 5.…A,铁道警察学院分数线
6.—B, 7.…D, 8.—D, 9.—C, 10,—D.
IV.
1.All parties working together in a formal supply chain receive a number of benefits from joint working.
蜘蛛游戏2.Begin with the customer by understanding the customer's values and requirements ・
3.Too much packaging increas the costs while inadequate protection can result in goods damage and, finally, customer dissatisfaction.
4.Although it is challenging to develop a true partnership relationship, the fact is that without strategic partnership, it is impossible to manage the supply chain as a single entity.
属猪几岁5.Demand forecasting aims at the need for accurate information on future customer needs, so that the logistics system can assure the right products and rvices are available to meet to tho requirements.
Unit 2 Customer Service
Part II Sample Communications
Exercis for Dialogue 1
Customer rvice acts as the binding and unifying force for all of the logistics activities・ If a firm can consistently provide its customers with the desired quality and quantity of products, where and when needed, at acceptable cost, it can gain market share advantage over its competitors・
