关于怎样和客户建立良好的关系方法英文
外贸英语在我们的生活中虽然不是很经常用到，但是多积累一些英语词汇总会好的，今天提供的是如何良好的建立客户关系，所以大家快点开来记忆一下吧
1. Providing an Excellent Customer Experience
擦黑板用英语怎么说 1. 提供优质的客户体验
Keep the focus on quality. The best way to earn loyal customers and business is to offer a higher quality product or rvice than your petitors. Other strategies are simply there to retain customers already impresd by your product quality. Refine your offerings constantly, making sure that they are as clo to perfect as possible. Focusing on quality will lead to more remendations, repeat sales and brand loyalty than any other strategy. Aordingly, make sure to work on this aspect of customer retention first.
重视产品和效劳质量。赢得忠诚的顾客和订单的最正确方式就是提供比竞争对手更加优质的产品质量和效劳。其他的策略只是帮助维持已经被产品和效劳吸引的现有客户。要不断改
善效劳，确保它们总在向完美靠近。专注于产品的质量会比其他策略为你带来更多的老客户推荐、回购以及品牌忠诚度。所以，一定要在维护老客户方面进行努力。
2. 让良好的客户体验感持续以下。
深夜的歌 2. Make your customer experience consistent.
Even the highest-quality rvice or product won't lead to high sales if only a couple of customers actually receive that level of quality. Consistency is the key to building a reputation for quality and dependability that will lead to customer loyalty. Make efforts to ensure that every point of contact with your customers, from in-store interactions to online respons, reprents your brand and the level of quality you ek to provide. This also applies to products, which might require excessive testing or quality control to ensure consistency.
即使是最优质的效劳品质，如果仅有几个客户获得了这种级别的效劳品质，也不会带来高销售额。始终如一的高品质效劳和产品是带来良好声誉和客户忠诚度的关键所在。不管在
店内销售还是在线答疑，每次接触客户时的表现都代表你所追求的品牌价值和效劳水准。对于需要进行大量测试或者质量管控才能维持一贯水准的产品来说，这点同样适用。
校园暴力真实案例 Train your staff as intensively as is required to reach a consistent level of quality.
尽可能的去培训你的员工直到能够到达保持产品效劳质量始终一致的水准。
杜玉堂 The cost of consistency may sometimes be high, but customers are often willing to pay more if they know they're getting a great product.
维持产品质量的高水平，可能会造成较大的本钱，但是当客户知道他们获得的是优秀的产品和效劳时，他们情愿支付更高的费用。
3. Provide great customer rvice.
3. 提供优质的客户效劳。
In addition to providing great rvice before the customer makes a purcha, you must also provide great support after it. Bad support can lo you customers and create bad pr
ess for your business. To avoid this, make sure to provide truly helpful, personalized support to customers. Doing so usually involves having actual support staff on hand (or outsourced to a customer rvice firm) that can provide live support over the phone or online.
Allow for feedback on customer rvice so that you can make improvements where necessary.
允许顾客就售后效劳提供反应意见，这样就能够在必要的时候帮助改善自己的效劳。
4. Show honesty.
4.讲究诚信。
Customers never want to feel as though they've been cheated or swindled. Keep your policies honest and simple to avoid confusion. For example, be clear about return policies to prevent angry rants about refunds. Neither your marketing materials nor your employees should make any fal promis about your product or rvice. When needed,
aept responsibility for a failure or misstep. Showing honesty over time and throughout your organization can help build customer trust.
顾客永远也不希望感觉自己上当受骗。让你的政策要讲究诚信和简单的原那么来防止顾客不必要的困惑，比方要明确退换货政策，防止不必要的争吵。不管是产品推广资料还是公司员工都不能向客户做关于产品和效劳的不真实承诺。万一不幸发生这样的事，一定要敢于承当自己的错误和失误造成的责任。长期并且贯穿整个公司的诚信原那么能够帮助你建立客户信任度。
微信字体怎么改 5.Keep track of tasks and appointments.
5. 跟踪记录业务情况和客户预约信息。
A task management system is another uful tool for nurturing relationships. Having an online list of tasks to plete for each customer helps you meet their expectations and prevents you from missing important deadlines. When your box of candles arrives at their store on the exact day requested, you’ve created a “moment of magic” for that customer.
The same goes for meetings: a task manager can remind you of meetings to ensure that you won’t miss any appointments, which would damage your credibility.
任务管理系统是另一个能够帮助你培养客户关系的有利工具。为每个客户制作一份在线业务清单能够帮助你到达客户预期并防止错过重要的截止日期。当你的盒装蜡烛在指定的准确日期到达客户的店面时你已经为客户创造了一个神奇时刻。业务清单同样适用于会议: 任务管理器会提醒你会议时间来确保不错过任何预约，错过预约会让你的诚信度遭到破坏。
牛肉炒米粉
Stay organized with your project or customer information too. You don't want to lo points becau you lost track of crucial order or contact information.
清晰了解公司工程和客户信息。你不想因为找不到重要的客户订单信息或者联系方式而失分。
Staying In Contact With Customers
保持客户联络。
1. Stay in munication.
写日记的网站 1. 保持沟通。
Regular munication is crucial to developing any relationship, whether business or personal. But how do you know when to follow-up by phone, email, or in person? And how often? A customer relationship management (CRM) program can show you at a glance how long it has been since your last interaction with a client. That way, you’ll know if it’s time to reach out to them again. Proactive munication tells the customer that you are genuinely interested in his or her business; it also shows that you are on top of your game.
