商务交际英语（1）试题及参考答案
试卷代号：2139
中央广播电视大学 “开放专科”期末考试前鼻韵母和后鼻韵母表
英语专业 商务交际英语（1）试题
注意事项
一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场。
二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。
三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。
I . MULTIPLE CHOICE （10小题，每小题1分，共10分）
Choo the letter indicating the best choice to complete each ntence or answer each question:
1. Which of the following is an internal barrier to communication?
a. the shyness of a person.
b. a domineering boss
c. a room that is so hot that everyone is impatient with each other
八大心态d. all of the above are internal barriers蘑菇的英文
2. Which of the following is a message delivery medium that avoids the problem of "telephone tag"?
a. a scanner
b. a telephone call
c. email
d. a CPU
3. What happens during the first stage of effective team development?
a. Team members determine their group goals.
b. Team members get acquainted and begin to exchange information.
c. The team leader assigns roles to various team members.
d. The team learns how to solve problems and overcome conflict.
4. What is the main objective of a message that tells the receiver about a new product that wili soon be available in stores? 丑的近义词
生当复来归a. To inform
b. To request
c. To record
d. To persuade
5. Which of the following ntences contains a redundant expression?
a. Currently we have an overstock of red and blue Tshirts, as of this week.
b. As of last quarter, our sales projections were accurate.
c. The trend is to underestimate the market value of existing properties.
d. Quality is our primary concern, regardless of the impact on production schedules.
代办年审
6. Memos are ______________.
a. harder to format and key than letters
b. ud to nd a message to a supervisor in another company
c. ud to nd a goodwill message to a coworker
d. usually more formal than business letters
7. Abus of email message writing include ______________.
a. spamming
b. shouting
c. telecommuting
d. both a and b
8. Which type of letter is considered a goodwill letter?
a. A letter of acknowledgment
b. A positive respon
c. A routine request
d. All of the above would be considered a goodwill letter
9. Which of the following would be part of an analytical report?
a. problem statement
b. conclusions
c. recommendations
d. all of the above
10. Which of the following is a preliminary part of a formal report?
小学绘画 a. bibliography
b. title page
c. both a and b
d. neither a nor b
II. TRUE/FALSE（10小题，每小题1分，共10分）
Write a T in the space provided if the statement is true. Write an F in the space if the statement is fal. Your judgment should be bad on your understanding of the cour book.
T/F
_______ 11. While computers are becoming smaller and more powerful, they are
becoming more expensive.
_______ 12. In some cultures, nodding the head means "no" instead of "yes".
_______ 13. A heterogeneous group is one that includes people with a mixture of
backgrounds, abilities, and strengths.
_______ 14. Only positive messages need to have a positive tone; negative messages
can only be negative in tone.
_______ 15. Minutes are nt only to the meeting participants.
_______ 16. Most badnews messages should be written in the indirect order.
_______ 17. Letters with negative messages typically open with reasons for the 阳澄湖大闸蟹做法
negative news.
_______ 18. For a blind copy, the initials be appear on the copy but not on an original.
_______ 19. Gathering data by talking with customers is called condary rearch.
_______ 20. When writing in a personal style, u the pronouns you and 1.
III. ERROR CORRECTION（10分）
Rewrite the following short paragraph by identifying all errors and correcting them:
Our fourpersons committee has met veral times to discuss the possibility of flexible scheduling. There has been some good arguments on both sides of the issue, but, unfortunately, we are deadlock in our voting. Would you agree appointing a fifth member to break the tie and help our resolve this important matter? Thank you.
IV. READING COMPREHENSION（10小题，每小题2分，共20分）
Read the following two passages and answer the questions.
