近视镜框
Policy Name : Day U Rooms & Early Check In
Effective Date : 01 June 2006
Revid Date : Nil
Applicable : All Front Desk & Regency Club Staff
Forms to u : Nil
Refers to : Nil
揉腹部的正确方法Policy
It is the policy of Hyatt Regency Dongguan to ensure Day U rooms operations are strictly adhered to in order to maximize room revenues and daily occupancy.
Staff must learn to exerci flexibility and sound judgment when making decision to quote r
ates or arranging early check-in.
Procedures
1. Reconfirm check out time with the guests upon guest check in.
冬怎么写2. 邓艾口吃All stays on the same day from 0900 hrs –1800 hrs are considered as Day U rooms.
3. Any checkouts beyond 1800 hrs are charged as one night room charge as we cannot recover the room at this late hour to rell again. We are obliged to provide an overnight stay should the guest agrees to pay one night’s room charge beyond checking out at 1900 hrs.
4. Any guest who arrives earlier than 0900 hrs and requests to stay till 1800 hrs are also deemed as a full day charge unless otherwi approved by the Front Office Manager and above.
5. Manually post the room charge into “Opera” after the guest checks in.
6. Do not checkout the room after the guest has left. Keep the room in the system to run the occupancy unless it is a full hou situation.
7. 青鱼做法Update the information to the Assistant Manager – Front Office so that the Assistant Manager in the night shift can checkout the room after night audit.
8. All day u rooms must be updated accordingly in the billing instruction.
9. Guest who check-in between 0000 hrs midnight and 0600 hrs the next morning will be charged from the night before as the room has to be cured throughout the night for the guest’s late arrival.
10. 过年拜年Although check-in time is stated at 12:00 hrs, occasionally there will be requests for early check-in. As the frequency of such request is not high, there should be no problem granting it.
11. The hotel must exerci flexibility when dealing with corporate accounts requests. Staff must look at occupancy and availability of requested room type, volume of business
from the company, importance of the person making the rervation etc. before quoting the cond time.
刘昌毅 James Fan 01 Jun 2006商业摄影拍照
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Prepared by Date
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Approved by Date
