英语听⼒教程4答案
Unit 1 Shopping and Banking Online
Part 1 Getting ready
B: drop shopping mou feet retailing
street get done third-party online
30% mails Britain gift-buying 50% net period
C: Major points Details
1. the site
2. merchant Address/phone number/call up
电脑有哪些品牌
3. Strict safety measures
4.
Part 2 Net shopping under fire
A. delivery delivery
delivery charges
personal information 87%
returning goods 47%
order 35% dispatch 87%
money back two
B．Summary:
不负昭华convenience choice obstacles complete trust
build consumers’ trust mature payment rvice
Part 3 Banking at home
橘子皮泡脚A: Outline
1. C: limited opening hours
2. Online banking rvices
D: getting current information on products
F: e-mailing questions to the bank
3.A: competing for customers
4.A: having no computer at home
B: 1. It is banking through the Internet.
2. “Online banking” offers convenience which appeals to the kind of
customer banks want to keep.
3. Banks most want to keep people who are young, well-educated, and have good incomes. Part 4 More about the topic
炒芋头B: English Good Customer Service American Good
Customer Service
1. in a pleasant environment 1. human side
2. cond to none a. family/…/occasions in life
3. different customers b. a partnership
Example:
take a look at everything
alternatives 3. repeat business sales come to sales assistants 4. first contact with the customer
Part 5. Do you know …?
1. c
2. b
3. c
4. c
5. c
6. b
Unit 2 Hotel or B&B?
Part 1 Getting ready
1. hot food: fried egg
2. coffee tea jam cooked
3. dinner, bed and breakfast
4. the room plus all meals
5. Value Added
Tax
Part 2 A touch of home
Outline
1. B&B
A. bed and breakfast
B. 15000
C. advantages over big hotels
2. A. meeting different people
3. Several features of Suit Us
A. built in 1883
B. …famous guests
4. A. B&B not suitable for some people
Part 3 Renting a car
/doc/ea22cf6fa98271fe910ef935.html rmation about the customer
哪些隔夜菜不能吃A family of three + camp equipment
Leaving on Fir., July 7th
Returning on Mon., July 10th
…
Best choice: a Pinto station wagon
Regular rate: $ 79.95
Special weekend rate: $ 59.95
Pick up: after 4 p. m. on Fri.
Return: by 10 a. m. on Mon.
Mileage rate: first 300 miles free, then 12 cents per mile
Other costs: Insurance $ 10
Sales tax 8%
绩效面谈内容Deposit $ 100
B: a compact car/ a station wagon/ automatic transmission/ current models/ pick up/ return the car/ special weekend rate/ regular rate/ unlimited mileage/ insurance sales tax/ a full tank of gas/ deposit/ lowest rates
Part 4. More about the topic
A: 1. suite: a large room with a partition to parate the bedroom area from the sitting room area
2. twin room: a room with two single beds for two people
3. Penthou: a well-furnished and luxurious suite at the top of the building
4. Lounge or sitting room: a room not ud as bedroom, where
guests may read, watch television, etc.
5. single room: a room occupied by one person
6. double room: a room with one large bed for two people
Unit 3 “Planting” Money
杯子英文Part 1 Getting ready
B: 这部分没有给答案
A: Time: Thursday, April 17
Purpo: teaching children how to save money
Way of teaching: 2500 bankers making 5000 prentations
我爷爷和奶奶的故事B: 1. Making savings visible and real: building up savings in a piggy bank/ opening children’s own
bank savings account.
2. Encouraging children to save as much as they can: putting 25 cents away for
every dollar the
children earn
3. A first step toward learning to budget: giving children an allowance and
part of it going
into their own savings.
4. Making savings and investing fun: giving children play money to “invest”in stocks they can
track in local newspapers Part 3 Credit cards
A: Outline
1.The importance of credit cards
2. Nature
A. “charge”—paying at a later date
B: “limit”
