组织行为学复习题
稻花香里绩效与承诺重点掌握
job performance is the t of employee behaviors than contribute to organizational goal accomplishment anizational commitment is the desire on the part of an employee to remain a member of an the organization.
工作表现的是一套行为的员工比有助于组织目标的成就.组织承诺是另一种欲望,这一部分雇员保持成员的组织。
Task performance inculdes employee behaviors that are directly involved in the transformation of organizational resouces into the goods or rvices that the organization producesanizations gather information abot relevant task behaviors uing jod analysis.
包括员工工作表现行为的直接参与组织资源转化成的商品或服务,组织机构生产组织收集信息工作的相关课题行为使用自己的分析
citizenship behaviours are voluntary employee activities that may or may not be rewarded but that contribute to the organizational by improving the overall quality of the tting in which work takes place.Examples of citizenship behaviour include helping,courtesy,sportsmanship,voice ,civic virtue,and boosterism.
公民行为是自愿的员工活动,它可能发生,也可能不被奖励,但能促进组织通过提高整体素质的设置工作发生的时期。公民行为的例子包括帮助、礼貌、运动、声音、公民美德,boosterism耳鸣的治疗方法。
Conuterproductive behaviours are employee behaviours that intentionally hinder organizational goal accomplishment. Examples of counterproductive behaviour include sabotage, thefe,wastingresources,substance abu,gossiping,incivility,harassment,and abu.
Conuterproductive员工行为,行为故意阻碍组织目标的成就。行为的例子包括蓄意破坏的可能南拳妈妈,thefe适得其反,wastingresources,物质滥用,说三道四,粗野、骚扰、和虐待。
There are three types of organizational commitment.Affective commitment occurs when an employee wants to stay and is influenced by the emotional bonds between employees.Continuance commitment occurs when an employee needs to stay and is influenced by salay,benefits,and other economic factors.Normative commitment occurs when an employee feels that he or she ought to stay and is influenced by an organization investing in its employees or engaging in charitable efforts.
/她应该保持和影响是由一个组织投资其雇员或从事慈善工作。
有三种类型的组织承诺。感情承诺时,就会发生员工想留下来,而受到员工之间的情感桥梁。留职承诺相对较低时,就会发生员工需要呆以及受的薪金作调整,福利,和其他经济因素的影响。规范性承诺时,就会发生员工觉得他
Employees can respond to negative work events in four ways exit,voice,loyalty,and neglect. Exit is a form of physical withdrawal in which the employee either ends or restricts organizational membership.Voice is an active and constructive respon by which employees attempt to improve the situation.Loyalty is passive and constructive;em
ployees remain supportive while hoping the situation improves on its own. Neglect is form of psychological withdrawal in which interest and effort in the job decrea.
工作的员工能反应消极事件在四种方式出口,声音,忠诚,并且忽视。出口是一种物理撤军,员工要么结束或者限制组织的会员资格。声音是积极的、建设性的反应,哪些员工试图改善这种情况。忠诚是被动的、具有建设性的;从业人员的情况而希望保持支持提高对自己的。疏忽是一种心理撤军的兴趣和努力工作中减少
Examples of psychological withdrawal include daydreaming, socializing, looking busy, moonlighting ,And cyberloafing. Examples of physical withdrawal include tardiness, looking breaks, missing meeting,abnteeism, and quitting,Consistent with the progression model,withdrawal behaviours tend to start with minor psychological forms before escalating to more major physical varieties.
心理撤军的例子包括做白日梦,社交,装出很忙的样子,cyberloafing,…。物理撤军的例子包括迟慢,保肝护肝食谱寻找失踪的会议上,突破,旷工,和戒烟,符合进程模型、回避行为倾向于开始之前,未成年人心理形成更多的重要物理品种不断升级。
运筹帷幄的意思讨论题
成长的路
Describe a job in which citizenship behaviors would be especially critical to an organization's functioning and one in which citizenship behaviours would be less critical.What is it about a job that makes citizenship more important?
描述一份工作中,公民行为会特别批评对一个组织的功能而在其中公民行为就会少一些关键的。究竟是什么使公民身份的工作更重要呢?
Figure 2-3 classifies productive deviance and political deviance as more minor in nature than property deviance and personal aggression.When might tho types of counterproductive behaviour prove especially costly?
图2 - 3分类和政治犯罪的生产性犯罪的未成年人在自然界中,随着越来越多的财产犯罪的比和个人的侵略行为。什么时候能产生反作用的行为证明那些类型的特别昂贵上海理工大学研究生?
Which type of organizational commitment (affective,continuance,or normative)do you think is most important to the majority of employees? Which do you think is most importa
nt to you？
哪种类型的组织承诺(情感的、延续,或者规范性)你认为是最重要的广大员工吗?你认为哪个对你最重要?
Conside times when you've reacted to negative event with exit,loyalty, or neglect, What it the situation that caud you to respond the way you did? Do you usually respond to negative event in the same way, or does your respon vary across the four options?
我们看到最次,当你已经对负面事件与出口,忠诚,或忽略了,它的情况下,导致你回应的方式,你做了什么吗?你通常回应负面事件在同样的方式,还是你的反应的四个选项各地不尽相同吗?
Can organizations u a combination of monitoring and punishment procedures to reduce psychological and physical withdrawal ? How might such porgrams work from a practical perspective? Do you think they would be effective?
能组织联合使用监测和处罚程序,减少心理和生理的撤军吗?这样的项目工作如何从理论的
角度来吗曹操的短歌行?你认为他们会有效吗?
工作满意度重点
Job satisfaction is a pleasurable enotional state resulting from the appraisal of one's job experience.It reprents how you feel about your job and what you think about your job.
