ps图章P70.CLOZE
往者不可谏来者犹可追How to ll…
It’s not quite true that a great salesperson can ll anything to anyone. For a _1_ , they might not need it --- and sales is all about meeting needs _2_ , lling is one of tho things that can happen to anyone, no _3_ what their job description, so here are the basics.
Step 1 Build trust
You need to _4_ trust with the person to whom you are lling. They don’t have to be your best friend but esntially people don’t buy from people they hate or distrust.
Step 2 Don’t misunderstand the customer
Understand the needs of the other person. Then it’s up to the salesperson to _5_ that the benefits of their goods or rvices match the requirements. Without that, you have no sale,
Step 3 Ask clever questions
Ask questions to find out what the customer’s problems and issues are. Then think _6_ what the needs must be. It’s often more _7_ than asking the obvious, ‘What do you need?’
Step 4 Know your stuff
It _8_ without saying: know your product and understand the marketplace into _9_ you are lling.
Step 5 Don’t overload people with_10_二本院校名单
You need to know every product specification but your customer doesn't. Esntially, he or she needs to know how it will make their life _11_ . If later on they want the dimensions, they’ll find it on your website.
Step 6 Salespeople are not necessarily born
The classic _12 of a salesperson is someone who is outgoing. But like customers who come in all personality types, sales people can _13_ . The main thing is to be able to reflect and react to a customer’s personality.
Step 7 Be prepared to fail
It doesn't matter how good you are, you will get _14_ . Sales is full of knockbacks, so don’t get hung up on it _15_ on to the next customer.
1. A. beginning B. start C. customer D. first
2. A. However B. Although C. Becau D. Whatever
3. A. much B. more C. way D. matter
4. A. t up B. find C. establish D. know笄怎么读音
5. A. perform B. compare C. prent D.demonstrate
6. A. along B. through C. out D. across
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7. A. clear B. efficient C. effective D. better
8. A. goes B. moves C. does D. makes
9. A. what B. which C. whom D. Where
10. A.details B. offers C. discounts D. prices
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qq历史头像11. A. good B. better C. well D. best
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12. A. vision B. look C. focus D. image
13. A. change B.vary C. listen D. buy
14. A. nt back B. recruited C. turned down D. contracts
15. A. Phone B. Try C. Move D. Contact
