Lesson 3
Task 1: I Don't See It That Way
A. Conversation One
Clerk: Hello, sir. What can I do for you?
Customer: Hi. Uh ... I have this ... uh ... castte player (Mm-hmm.) here that I bought about six months ago. And it just ruined four of my favourite casttes.
Clerk: Oh dear, I'm sorry.
Customer: So I ... um ... wanted you to fix it. I'm sure it will be no problem, right?
Clerk: Your sales slip, plea?
Customer: Yeah, here it is. Uh.
Clerk: I'm sorry, sir. Your warranty's expired.
Customer: Well, it ... uh ... ran out ten days ago, but I'm sure that you'll ... you'll ... fix the machine for free, becau the machine was obviously defective when I bought it. I ...
Clerk: I'm sorry, sir. Your warranty has run out. There's nothing I can do.
Customer: No. No, look. No. I didn't drop it off a building or anything. I mean, what difference can ten days make? I mean you ... you can—
Clerk: Sir, I'm sorry, we have the six-month rule for a reason. We can't ...
Customer: Well, but you can bend the rule a little bit.
一月英语怎么说Clerk: ... make an exception for you. Then we'll have to make an exception for everybody. (Well, but look ...) You could say it's only a month, it's only two months.
Customer: I just lost twenty dollars worth of tapes.
Clerk: Sir, I'm sorry, it's too late.
Customer: It actually ate the tapes. I mean, they're destroyed. I mean—
Clerk: Well, sir, you knew (I ...) when your warranty ran out. You should (Well ...) have brought it in before. It was (Well ... look ...) guaranteed for six months. I'm sorry, there's nothing I can do.
Customer: Paying for this is adding insult to injury. I mean, surely you're going to make good on this castte player. It's ... it's ... it's a good castte player, but it's just defective. I mean, I can't pay for this.
Clerk: Well, sir, I'm sorry, you should have brought it in earlier.
Customer: But surely you won't hold me to ten days on this.
Clerk: Sir, the rules are the rules. I'm sorry, but there's nothing I can do.
B. Conversation Two
Norma: You know, Brian, it doesn't look like you've vacuumed the living room or cleaned the bathroom.
Brian: No, I haven't. Ugh. I had the worst day. I am so tired. Look, I promi I'll do it this weekend.
Norma: Listen, I know the feeling. I'm tired, too. But I came home and I did my share of the houwork. I mean, that's the agreement, right?
Brian: All right. We agreed. I'll do it in a minute.
Norma: Come on. Don't be that way. You know, (What?) I shouldn't have to ask you to do anything. I mean, we both work, we both live in the hou, we agreed that houwork is ... is both of our responsibility. I don't like to have to keep reminding you about it. It makes me feel like an old nag or something.
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Brian: Sometimes you are an old nag.
Norma: Oh, great!
Brian: No, it's just that I don't notice when things get dirty like you do. Look, all you have to do is tell me, and I'll do it. 套路人的话
狸字组词Norma: No, I don't want to be put in that position. I mean, you can e dirt as well as I can. Otherwi—I mean, that puts all the responsibility on me.
检测试纸怎么用Brian: It's just that cleanliness is not a high priority with me. There are other things I would much rather do. Besides, the living room floor does not look that dirty.
Norma: Brian.
Brian: Okay, a couple crumbs.
C. Conversation Three
Bob: Mr. Weaver, I have been with this company now for five years. And I've always been very loyal to the company. And I feel that I've worked quite hard here. And I've never been promoted. It's getting to the point now in my life where, you know, I need more money. I would like to buy a car. I'd like to start a family, and maybe buy a hou, all of which is impossible with the current salary you're paying me.
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Mr. Weaver: Bob, I know you've been with the company for a while, but rais here are bad on merit, not on length of employment. Now, you do your job adequately, but you don't do it well enough to derve a rai at this time. Now, I've told you before, to earn a rai you need to take more initiative and show more enthusiasm for the job. Uh, for instance, maybe find a way to make the office run more efficiently.
Bob: All right. Maybe I could show a little more enthusiasm. I still think that I work hard here. But a company does have at least an obligation to pay its employees enough to live on. And the salary I'm getting here isn't enough. The rent's rising. The price of food is going up. The reflation is high, and I can barely cover my expens.
学期寄语Mr. Weaver: Bob, again, I pay people what they're worth to the company, now, not what they think the炖大鹅y need to live on comfortably. If you did that the company would go out of business.
