世纪商务英语谈判口语答
案
批评篇一：世纪商务英语谈判口语电子雅思阅读评分
index是什么意思Unit 1 Establishing Business Relations
and Business Inquiries
第一章建立业务关系与询盘、报盘
Part I T eaching Suggestions and Tips for Leading-in Questions
（教学建议）
accessible
1．Suggested hours for this unit is 4-6 periods. 2．Leading-in Questions:
If a new firm, or rather a certain corporation of ours, wishes to open up a market to ll something to or buy something from firms in foreign countries, the person in charge must first of all find out whom he is going to deal with. Usually, he can cure all the necessary information about a new customer from ma
ny sources. Having obtained
the desired names and address of the firms from a certain source, he may start contacting the prospective customers and establishing business relations with them by lf-introducing, telling the prospective customers how their names and address are known, indicating your desire to enter into business relations, making general inquiries, etc.. While all the might be done by writing, oral communications are still necessary in most cas when customers are met at fairs or exhibitions, are reached by telephones, and are paying visits to our companies.
This part rves as the lead-in to the unit. Hopefully the 6 questions in this part would offer the students some basic knowledge related to this unit and arou the students’interest of establishing business relations with prospective customers. When discussing the questions, let the students know that they are talking about the first step of doing business.
In general, the Leading-in Questions part can be organized as warming-up activities in different forms, such as discussions, debates etc.. The objective is to arou the students’interest in the unit topic and prepare them for the contents of this unit.
The following are the tips for Leading-in Questions.
好好学习天天向上用英语怎么说Q1: Why is it important to establish business relations with prospective customers? It is fairly true to say no customer, no business. T o establish business relations with prospective dealers is one of the vitally important measures either for a newly established firm or an old one that wishes to enlarge its business scope and turnover.lor
Q2: Through what channels can you cure all the necessary information about a potential customer?aquarion
You may cure all the necessary information about a new customer through the following channels: the banks, the periodicals, the advertiments in newspapers or on TV, the introduction from his business connections, the market investigations, the Commercial Counlor’s Office, the Chambers of Commerce both at home and abroad, the inquiries received from the merchants abroad, the lf-introduction by merchants themlves and so on.
Q3: What will you talk about with the new customer in the cour of establishing business relations?
Generally speaking, the establishment of business relations begins by telling the new customer how their names and address are known. Then you may make a brief introduction
of your
business activities and state your desire to enter into business relations with them. You may also make general inquiries for information you need to have about the customer.
Q4: Is it possible that the new customer makes inquiries during the cour of establishing business relations? What kind of inquiries may the new customer make?
Yes, of cour. The new customer may make general inquiries asking for some general information about your business activities. He may also make specific inquiries for your goods including the name, quality, quantity, packing, unit price, payment, time of shipment, etc., inviting you to make an offer for the goods.
Q5: What will you do when the new customer makes inquiries for our products?
bella什么意思You should answer the inquiries fully and promptly. You should say you are glad to have the inquiries and make offers to the customer for the items the customer is interested in. If there is no stock of the items available for the time being, you should explain the situation and assure that you will revert to it once supply becomes available.
mergeRemember to express the hope of lasting friendly business relations with the customer so as to create good will and leave good impression on him.fwa
Q6: Is it necessarily the ca that we make offers to our customer when we talk to each other the first time?
No. It’s not necessarily the ca. Sometimes the cour of establishing business relations lasts long and you would not go into specific transactions during the first talk with the new customer. However, in most cas when the customer is met at fairs or exhibitions, reached by telephones, or paying visits to your company, specific transactions might be involved during the first talking. In such cas, making offers to the customer may go hand in hand with establishing business relations and making inquiries. It’s the reason why we put establishing business relations, making inquiries, and making offers all together to form one comprehensive unit.
Part II Drills Expressions (句型和表达)
Drills（句型操练）
操练1. A: 我们以前没见过吧？
B: 我想没有。
A: 我叫陈。
