Chapter 02 — Competitiveness, Strategy, and Productivity
3. | (1) | (2) | （3) | （4) | (5） | （6） | （7) | |
| | | | | | | | |
| Week | Output | Worker Cost＠ ＄12x40 | Overhead Cost ＠1。5 | Material Cost＠＄6 | Total Cost | MFP （2） ÷ （6） | |
| 1 | 30，000 | 2,880 | 4,320 | pke2，700 | 9，900 | 3。03 | |
| 2 | 33，600 | 3，360 | 5，040 | 2，820 | 11,220 | 2。99 | |
| 3 | 32，200 | 3，360 | 5，040 | 2,760 | 11，160 | 2。89 | |
| 4 | 35，400 | 3,840 | 5，760 | 2，880 | 12,480 | 2.84 | |
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＊refer to solved problem ＃2
Multifactor productivity dropped steadily from a high of 3。03 to about 2.84.
4。 a。 Before： 80 ÷ 5 = 16 carts per worker per hour.
After： 84 ÷ 4 = 21 carts per worker per hour。
b。 Before： (＄10 x 5 = $50） + ＄40 = ＄90； hence 80 ÷ $90 = 。89 carts/＄1。
After: （$10 x 4 = ＄40） + ＄50 = ＄90； hence 84 ÷ $90 = .93 carts/＄1。
c. Labor productivity incread by 31.25% （（21-16）/16).
Multifactor productivity incread by 4。5% ((。93—。89）/.89）.
＊Machine Productivity
Before: 80 ÷ 40 = 2 carts/＄1.
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After： 84 ÷ 50 = 1.68 carts/＄1。
Productivity incread by —16% （（1.68—2)/2)
Chapter 03 — Product and Service Design
6。 Steps for Making Cash Withdrawal from an ATM
1. Inrt Card： Magnetic Strip Should be Facing Down
2. Watch Screen for Instructions
3。 Select Transaction Options：
1) Deposit
2) Withdrawal
3） Transfer
4) Other
4。 Enter Information：double date什么意思
1） PIN Number
2) Select a Transaction and Account
3） Enter Amount of Transaction
5. Deposit/Withdrawal：
1） Deposit-place in an envelope （which you’ll find near or in the ATM） and inrt it into the deposit slot
2) Withdrawal—lift the “Withdrawal Door，" being careful to remove all cash
6。 Remove card and receipt （which rves as the transaction record）
8.
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| Technical | | | |
| Requirements | Ingredients | Handling | Preparation |
| Customer Requirements | | | |
| Taste | stayed√ | | √ |
| Appearance | √ | √ | √ |
| Texture/consistency | √ | | √ |
| | | | |
Chapter 04 - Strategic Capacity Planning for Products and Services
2。
Actual output = 。8 （Effective capacity)
Effective capacity = 。5 （Design capacity）
Actual output = (。5）（.8）(Effective capacity）
Actual output = （。4）(Design capacity）
Actual output = 8 jobs
Utilization = .4
10。 a。 Given： 10 hrs。 or 600 min。 of operating time per day.
250 days x 600 min。 = 150，000 min. per year operating time。
bec中级词汇 | Total processing time by machine |
| Product | | A | | B | | C |
| 1 | | 48,000 | | 64，000 | | 32，000青少年游学 |
| 2 | | 火星字翻译48,000 | | 48，000 | | 36,000 |
| 3 | | 30，000 | | 36,000 | | 24，000 |
| taonan4 | | 60，000 | | 60，000 | | 30，000 |
| amongstTotal | | 186，000 | | 208，000 | | 122，000 |
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| | | | | | | |
You would have to buy two “A” machines at a total cost of ＄80，000, or two “B” machines at a total cost of ＄60,000， or one “C" machine at $80，000。
b。 Total cost for each type of machine:
A （2）: 186,000 min ÷ 60 = 3，100 hrs。 x ＄10 = $31,000 + $80,000 = ＄111,000
收货单
B （2） : 208,000 ÷ 60 = 3，466。67 hrs。 x $11 = ＄38,133 + $60,000 = $98，133
C（1）： 122,000 ÷ 60 = 2，033.33 hrs. x ＄12 = $24，400 + ＄80，000 = ＄104，400
