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The rough guide to marketing success ud to be that you got what you paid for. No longer. While traditional 章子怡 英语“paid” mediasuch as television commercials and print advertimentsstill play a major role , companies today can exploit many alternative forms of media. Consumers passionate about a product may create “earned加拿大渥太华大学” media by willingly promoting it to friends, and a company .may leverage “owned2017高考题” media by nding e-mail alerts about products and sales to customers registered with its Web site. The way consumers now approach the process of making purcha decisions means that marketing’匹配英语s impact stems from a broad range of factors beyond conventional paid media. Paid and owned media are controlled by marketers promoting their own products. For earned media, such marketers act as the initiator for urstorchwood’sprt respons. But in some cas, one marketer’s owned media become another marketer’s paid mediafor instance, when an e-commerce retailer lls ad space on its Web site. We define such sold media as owned m
edia who traffic is so strong that other organizations place their content or e-commerce engines within that environment. This trend, which we believe is still in its infancy, effectively began with retailers and travel providers such as airlines and hotels and will no doubt go further. Johnson & Johnson, for example, has created BabyCenter, a stand-alone media property that promotes complementary and even competitive products. Besides generating income, the prence of other marketers makes the site em objective, gives companies opportunities to learn valuable information about the appeal of other companies’ marketing, and may help expand ur traffic for all companies concerned. The same dramatic technological changes that have provided marketers with more ( and more diver) communications choices have also incread the risk that passionate consumers will voice their opinions in quicker, more visible, and much more damaging ways. Such hijacked media are the opposite of earned media: an ast or campaign becomes hostage to consumers, other stakeholders, or activists who make negative allegations about a brand or product. Members of social networks, for instance, are learning that they can hijack media to apply pressure on the business that originally
created them. If that happens, passionate consumers would try to persuade others to boycott products, putting the reputation of the target company at risk. In such a ca, the company’s respon may not be sufficiently quick or thoughtful, and the learning curve has been steep. Toyota Motor, for example, alleviated some of the damage from its recall crisis earlier this year with a relatively quick and well-orchestrated social-media respon campaign, which included efforts to engage with consumers directly on sites such as Twitter and the social-news site Digg.女服务员的英文
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