民航客舱服务实用英语试卷
2016－2017学年第一学期期末考试
《民航客舱服务实用英语》试卷(A)
（时间90分钟满分100分）
（适用于领航专业学生）
一、短语测试（10分，每题分）
1.海关规定 11.中转旅客
2.信用卡 12.摆渡车
3.胸口疼 13.安全措施
4.受伤区 14.咨询台
5.客舱压力 15.入境表格
6.氧气瓶 16.移民检查
average是什么意思7.防冲撞姿态 17.私人物品8.迫降 18.到达大厅
9.联程航班 19.报关物品
10.备用航班 20.广播系统
二、实用句型测试（20分,每题1分）。
1.先生，您要购买免税商品吗
_______________________________________________________ 2.我将为您算出汇率。
_______________________________________________________ 3.您最好躺下休息。
_______________________________________________________ 4.不用担心，应对这种情况我训练有素。
_______________________________________________________ 5.您可以通过吞咽咀嚼糖果来减轻耳痛。
_______________________________________________________ 6.打扰了，厕所有人吗
________________________________________________________ 7.为了您的安全，请保持做好，系好安全带。
________________________________________________________ 8.我们机长已经决定紧急降落。
________________________________________________________ 9.目前我们还没有得到确切的离港时间。
________________________________________________________
10.我们遗憾的告诉您本次航班直飞哈尔滨不再在天津中转。
________________________________________________________
11.我们将在长沙待多久
________________________________________________________
12.我们必须等待直到广州天气好转。
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_____________________________________________________________ 13.我们飞机正经历气流颠簸。
_____________________________________________________________ 14.我们当然安全。
_____________________________________________________________ 15.女士，感谢您的咨询。
_____________________________________________________________ 16.我确信它将会改善。
ioc是什么意思_____________________________________________________________ 17.打扰了，先生，请您填一下这个表格好吗
_____________________________________________________________ 18.当您通过海关时您将需要它.
_____________________________________________________________ 19.请小心，让我来帮您下飞机。
儿童歌谣_____________________________________________________________ 20.请注意您的脚下。
_____________________________________________________________
0分）请把答案写在题前横线上erar怎么用
1-5_______________________6-10__________________________
A
Cabin attendants need to e that pasngers at belt are fastened
tightly and that no smoking rule is they will report the result of this
check to the care must be taken in checking the belts of certain types of
pasngers ,especially the elderly,handicapped pasngers,unaccompanied
minors
and others.
When there are infants among the pasngers ,cabin attendants should
ensure
that infants are ated so that there are sufficient oxygen masks for all
the
pasngers in the small children, it is recommended that a blanket be
placed behind them so that the at belt can hold them more curely.
Other checks that must be made are:confirming that all compartments,
王道是什么意思cars and containers are locked and that they are cured by stopped where
the are fitted,confirming that window shades are open for take-off,and
that
all trays are stowed and the at backs are in the upright position.
1.Before taking off cabin attendants do the safety check and
inform ___ of the result.
A.the captain
B. the purr
C. the controller
D. the flight engineer
hike
2.When checking the at belts of pasngers ,cabin attendants
should take special care of ______________.
A. the elderly
B. handicapped pasngers
C. Unaccompanied minors
D. All of the above
3. Which of the following statement is not true
attendants can give the small children a blanket to place
behind them.
must fasten their ar belts tightly when taking off.
minors are permitted to travel by air alone.
in an emergency,the infants can not have enough oxygen masks.
4. Other “checks”should be made before take-off except_________.
A. Confirming that all compartments are locked.
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B. Confirming that all carts and containers are empty.
C. Confirming that window shades are open.好的英文
D. Confirming that all trays are stowed..
5. For take-off, pasngers at belt should be _________
A. in the upright position.
B. inclined forward
C. Very clean
editorialD. Kept balance
B
Duty free sales are very important to reprent(占据) eight percent of the total world trade of duty free , last year reprented a reduction（缩减）of % from the previous was a year of uncertain changes. After the strong sales of the previous two years, global duty and tax-free sales showed some decline（下降） .Although it is a global industry, there are major changes in performance in different regions（地区） for the world sales in the Asia region continued to grow slower than had been expected ,the elimination of tax free sales within the European Union had a dramatic effect on region that showed the biggest growth last year was the America .Next year, sales are expected to reach US$ billion. This optimistic （乐观的）growth is well spread among all channels----airports,airlines,border shops,downtown shops etc. duty free sales_____of the total world trade of duty free sales.
