Gain a new perspective on your digital customer experience and get clor to what matters Redesigning the way companies work and engage customers and employees in the digital world.
What’s now needed is a new, integrated approach designed from the ground up to live where customers do – and deliver powerfully differentiated customer experiences that fit our fast-changing, multi-channel, mobile-and social-enabled world.
What if you could actually engineer a positive digital customer experience?
The question of how to create beautifully personalized, timely and relevant customer experiences is an age-old one. Like most business, your organization has probably answered it by putting in place a plethora of disparate back-end systems from CRM and collaboration tools to sales engines and analytics dashboards.
incompletealready什么意思>being翻译However the rapid evolution of mobile access, social media and cloud-bad applications is radically changing the nature of customer interactions – rendering the traditional, siloed approaches to customer relationship, sales and rvice management obsolete.
In this eBook we’ll explore how you can redefine your digital customer experience to transform sales marketing and rvice success.
广州咖啡Recent rearch revealed that 66% of consumers will stop doing business with a company due to poor customer experiences. A staggering 56% of customers have paid more for a product becau of a better CX. Sources: / gcpr2013 and Avanade’s Global Survey: B2B is the New B2C
Brands need to have an absolute obssion
thailandwith understanding, delighting, connecting with, and rving customers – and it’s this obssion that will make tomorrow’s market leaders stand apart from the followers.有钱能使鬼推磨英语
郑州美国留学60% of companies that have built new business process and technologies to accommodate shifts in customer interactions report incread revenue. 60% also report a larger customer ba and 61% a growth in customer loyalty.*fruit
* A vanade, Global Survey: B2B is the New B2C, The Consumerization税务培训
of Enterpri Sales November 2013
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