酒店礼宾部常用英语（最全版）
酒店礼宾部常用英语汇编重要词汇:
礼宾部Concierge
行李生Bell man
门童Doorman
行李Luggage
行李架Luggage rack 行李存放处
Luggage Depository
行李车Baggage trolley 司机Driver
电梯Elevator
洗手间Toilet
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机场Airport
火车站Railway station
商场Shopping center
超市Super market
小费Tip
雨伞Umbrella
接机服务Pick-up rvicebaby girl
行李寄存Check baggage
叫早服务Morning call
自助早餐Buffet breakfast
往前直走Straight on
常用词汇:
五星级酒店
Five-star hotel
前厅部
Front office department 总台Front desk
总机Operator
服装搭配 英文
商务中心Business center
游泳池Swimming pool
西餐厅Western restaurant
中餐厅Chine restaurant
大堂吧Lobby lounge
桑拿Sauna
会议室Meeting room
停车场Parking lot
总经理General manager
经理Manager
大堂副理
Assistant manager [AM]
宾客关系主任Guest relation officer [GRO]
达到效果主管Director
walk领班Supervisor
楼层服务员Room waiter
总台接待Receptionist
维修人员Repairman
货币兑换change money
明信片postcard
自然拼读法洗衣袋Laundry bag
小心轻放Handle with Care
请勿倒立Keep Top Side Up
常用句子
1.Are the your baggage? 这些是您的行李吗?
2.Is this everything, sir? 这是全部东西吗，先生?
3.May I take them for you? 我来帮您拿好吗?
4.Let me help you with your luggage.让我来帮您吧。
5.I hope I'm not disturbing you.我希望没有打扰您。
6.Just a moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。
7.The bellboy will show you to your room, sir. 先生，行李生会送您到房间的。
8.Here is your room key. 给您房间钥匙。
9.You may leave your luggage in the Concierge. 您
可以把行李放在礼宾部。
10.Would you like to check your luggage here? 您要寄存行李吗?
写自然景观的作文
11.Don’t worry, your luggage will be nt up at once. 别担心，您的行李很快就会送上去的。
12.When you check out, plea call NO.6849 and we’ll help you with your luggage immediately. 如果您要退房，请致电6849，我们将马上帮您运送行李。
13.May I know your room number? / What's your room number, plea? 您能告诉我您的房间号吗?
14.May I have a look at your room card? 我可以看一下您的房卡吗?
15.Do you mind if I put your luggage at here? 我把您的行李放在这里好吗?
16.Plea sign your name here. 请您在这里签名。
17.Would you like me to call a taxi for you? 你需要我为你叫一辆出租车吗?
18.Would you want a taxi? 需要出租车吗?
19.About 20 minutes by texi from here to Airport. 从这里到机场大概需要20分钟。
20.I'm sorry to have kept you waiting ./Sorry to have kept you waiting. 对不起让你久等了。
gasstation
21.Would you tell me your phone number? 您能告诉我您的电话号码吗?
22.After you, plea./ You first, plea. 你先请。
23.This way, plea. 这边请。
24.Is there anything el I can do for you? 您还有什么事要我做吗?
25.I e what your mean. 我了解你的意思。
26.I’ll nd the luggage up by another lift. 我乘另一部电梯把行李送上去。
Here we are, sir, room 1101先生，1101房到了。
一、对客提问方式
自己要做什么事时，就使用May I ~
May I have your name, plea? 请问尊姓大名
May I have your check-out time, plea请问您什么时候结帐离开？
May I e your passport, plea? 请让我看一下您的护照好吗？
2．麻烦客人时，可使用Could you ~
Could you fill out the form, plea? 请您填写这张表格好吗？
Could you write that down, plea? 请您写下来好吗？
Could you hold the line, plea? 请不要挂电话好吗？
3．询问客人的喜好或是做什么时，可使用Would you ~
zmzWould you like tea or coffee? 请问您要喝茶还是咖啡？
Would you like to take a taxi? 请问您要搭计程车吗？
Would you mind sitting here? 请问您介意坐在这里吗？
上海英语口语班
When would you like to visit Da Liang? 请问您想要何时参观大良？
When would you like to have lunch?请问您想在哪里用餐？
What time would you like to eat? 请问您想何时用餐？
Who would you like to contact? 请问您想和谁联络？
Which kind of room would you prefer? 请问您喜欢哪一种房间？
How long would you like to stay? 请问您要逗留多久？
How many tickets would you like to buy? 请问您要买几张票？
4．在提供建议协助、征求意见时，可使用Shall I ~ 或Would you like me to do ~?
Shall I draw the curtains? 请问需要我把窗帘拉上吗？
Shall I draw you a map? 请问要我为您画一张地图吗？
Shall I make the rervation for you? 请问要我为您安排预约吗？
二、招呼语
Good morning. (用于中午以前)
Good afternoon. (用于中午至下午六点以前)
Good evening. (用于下午六点过后)
Good morning, sir. Are you checking-out? 早上好，先生，请问您要退房吗？
