10May20--
MrPeterDarnton
Officemanager
TOPBUSINESS
120RavenAvenue
Swindon
ENGLANDSN47GA
DearMrDarnton
Deliverydelay
Thankyouforyourorderdated28April20--foranairconditioner.
Unfortunately,forreasonsbeyondourcontrol,wewillnotbeinapositiontomake
thedeliverybythedatethatwehadagreedon.
However,wehopethatthealternativedatewecanofferfordelivery,2June20--,will
suityou.
Wearesurethatyouwillunderstandwhatapredicamentthisunforeeableincident
hasputusin.
Welookforwardtoreceivingyouragreementtothisnewdeliverydateandwedo
apologiforthistback.
Yourssincerely
JillLelong
SalesManager
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