1.0PURPOSE:
Toperformtheannualreviewofcomplaints,recalls,returnedorsalvageddrugproducts,
notificationofrejectionforms,outofspecificationresultforms,criticalsystemchangecontrol
forms,investigation/deviationreportforms,productspecifications,manufacturingandcontrol
procedures.
2.0SCOPE:
2.1AllCustomercomplaints,recalls,returnedorsalvageddrugproducts,notificationof
rejectionforms,outofspecificationresultforms,criticalsystemchangecontrolforms,
investigation/deviationreportsthatoccurredthroughouttheyearwillbereviewedonan
annualbasis.
2.2Appliestoallproductsandthedocumentspertainingtotheirmanufacture.
3.0RESPONSIBILITY:
3.1ItistheresponsibilityoftheQualityControl/StabilitySystemsTechniciantopreparea
parateannualreportoneachproductthatismarketedbyCompany.
3.2TheQualityAssuranceAssistantScientistand/ortheQAManagerisresponsiblefor
reviewingthedocumentationfromlectedbatchesofeveryproduct.
3.3TheQA/QCDirectorand/ortheQAManagerand/orQCManagerareresponsiblefor:
3.3.1Reviewingeachproductsannualreport.
3.3.2Performreviewofrecalls,returnedorsalvageddrugproducts,notificationof
rejectionforms,outofspecificationresultforms,criticalsystemchangecontrol
forms,investigation/deviationreportforms.
3.4TheRegulatoryAffairsParalegalisresponsibleforprovidingasummaryannualreview
reportofallcomplaintsbyproduct.
3.5TheRegulatoryAffairsDirectorisresponsibleforreviewingthesummaryannual
complaintreport.
3.6TheQA/QCDirectorisresponsiblefornotifyingtheresponsibleofficialsofthecompany
inwritingifaninvestigationisperformedonReturnedDrugproductsoronDrugProducts
thataresalvagedbecauofimproperstorageconditions.
4.0PROCEDURE:
XXXXXXXX
Quality
SOP
AnnualReviews
SOPNo.:M-050
Effective:
Superdes:11/8/01
Page2of2DBC:6.17
4.1Therecordsassociatedwithalectedbatch/lotoffinishedproductforeachbulkformula,
includingallrawmaterialandpackagingmaterialrecordsthatareudtomanufactureand
packagethebatch/lotofproductarereviewedforcontentandcompletenessannually.
4.2Therecordsforcomplaints,recalls,returnedorsalvageddrugproducts,notificationof
rejectionforms,outofspecificationresultforms,criticalsystemchangecontrolformsand
investigation/ualreviewfilecontainstheQC
reviewresultssummarizedbyproduct,QAresultssummarizedforeachbulkformulation,
andtheRegulatoryAffairsresultssummarizedbyproduct.
4.2.1TheRegulatoryAffairsParalegalwilllogallcomplaintsforeachproductonalist,
indicatingthetypeofcomplaint,it’stis
reviewedbytheRegulatoryAffairsDirectortodetermineanysignificantchanges
infrequencyortypeofcomplaintforeachproductfrompreviousyears.
4.2.2Thecausforanyrecallswillbeexaminedandaninvestigationwillbeperformed
ortofthe
investigationisissuedtotheresponsibleofficialsofthecompany.
vestigationisrequired,the
responsibleofficialsofthecompanywillbenotified.
4.2.4NotificationofRejectionFormsarereviewedandsummarizedfortrends.
4.2.5CriticalSystemChangeControlformsarereviewedforcompleteness.
4.2.6OutofSpecificationResultFormsarereviewedandsummarizedfortrends.
4.2.7Investigation/DeviationReportsarereviewedtodetermineanytrends.
Recommendationsforimprovementinanareawillbegiventothecorrect
departmentmanager.
4.3Eachproduct’sannualreport,whichcontainsthefollowing,isreviewed:
4.3.1S
ducthasno
expirationdatethenresultsarerecordedforatleast48monthsandreviewed.
a
aretabulatedinanExcelspreadsheetandasummaryisgeneratedforeachproduct.
4.4Productspecifications,ProductControlProcedures,thecurrentFormulaandthe
ManufacturingProceduresareupdatedasneededbadontheannualreview.
XXXXXXXX
Quality
SOP
AnnualReviews
SOPNo.:M-050
Effective:
Superdes:11/8/01
Page3of2DBC:6.17
4.5Theannualreviewisdocumentedand
filed.
XXXXXXXX
Quality
SOP
AnnualReviews
SOPNo.:M-050
Effective:
Superdes:11/8/01
Page4of2DBC:6.17
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