国际商务英语函电CHAP6 Order and Contracts

ChapterVI
OrderandContracts
Objectives:
Howtoplaceand
confirmanorder.
3.Howtofillina
contractinEnglish.
2.Thecontentsofasales
contractorsalesconfirmation.
4.Understandtheobligations
Ofbuyerandller.
Introduction
Ordersareusuallywrittenonacompany’sofficialorderform,whichhasadate,andreferencenumberthatshouldbequotedinanycorrespondencewhichreferstotheorder.Eveniftheorderistelephoned,itmustbeconfirmedinwriting,andanorderformshouldalwaysbeaccompaniedbyeitheracomplimentsliporacoveringletter.Acoveringletterispreferableasitallowsyoutheopportunitytomakeanynecessarypointsandconfirmthetermsthathavebeenagreedupon.
WritingTips
Usually,thecoveringlettershould:
1)Explainthereisanorderaccompanyingtheletter.
2)Confirmthetermsofpayment.
3)Confirmtheagreeddiscounts,ifany.
4)Confirmthedeliverydates.
5)Statethemethodsofdelivery
6)Adviyoursupplierhowyouwantthegoodspacked
WritingTips
Assoonasasupplierreceivesanorder,itshouldbeacknowledged.Thislettershould:
1)Expressthanksfortheorderreceived.
2)Encloasalesconfirmationifnecessary.
3)Restatethetermsoftrade.
4)Assurethebuyerofyourpromptdeliveryandcarefulattentiontothegoodsordered
5)Expressyourdesireforfurtherorders.
WritingTips
Usually,However,thellercannotacceptanorderforsomereasons,suchasgoodsorderedoutofstock,unfavorabletermsyourcustomerhasaskedfor,etc.Inthisca,youshouldbeverycarefulwhenwritingsuchrejectingletters.Otherwi,youmayaffectyourpotentialbusinesswithyourclient.Thefollowingaresometipsforyourbenefits:
1)Expressthanksfortheorderreceived.
2)Givethereasonswhyyoucannotaccepttheorderwhileshowingyourappreciationofthebuyer’sinterestinyourcompanyandexpressyourregretofinabilitytoentertaintheorder.
3)Offeralternativesuggestionsforthetransactionandexpressyourconcernforfuturecontacts.
Lesson14
(A)PartialAcceptanceofanOrder
(B)ReplytotheAbove
Lesson13APurchaOrder
Lesson15
(A)SendingaSalesConfirmation
(B)Counter-SignatureLetter
Abouttheletter
Lesson13APurchaOrder
Anorderisaletter(oraprintedform)ntbytheimportertoexporterforsupplyofacertainquantityofgoods.Ordersareusuallywrittenonacompany’sofficialorderform,whichhasadate,andreferencenumberthatshouldbequotedinanycorrespondencewhichreferstotheorder.Theesntialqualitiesofanorderareaccuracyandclarity.Anorderoranorderlettershould:
1.Explainthereisanorderaccompanyingtheletter.
2.Confirmthetermsofpayment.
3.Confirmtheagreeddiscounts,ifany.
4.Confirmthedeliverydates.
5.Statethemethodsofdelivery.
6.Adviyoursupplierhowyouwantthegoodspacked.
From:Jeremy ******@hotmail.com
To:******@tchina.com
Sent:Nov22,201010:07AM
Subject: APurchaOrder
attachment:APurchaOrder
Dear Alicia,
Wearegladtoconfirmreceiptofyourduplicatesamplesandfeelsatisfiedwiththem.AttachedisourPONo.03.05.GB24.
PleanotethatconfirmationsamplesaretobeinourposssionlatestNov27,2010andProductionsamplestobeinourposssionlatest20Dec.2010.
Theitemswillhavetobedispatchedfreightprepaid.Pleaadvidispatchdetailstousimmediately.
Asweareinurgentneedoftheorderedgoods,pleaarrangeproductionwithoutanydelay.Webelieveitwillmarkagoodbeginningbetweenus.
Bestregards,
Jeremy Weiner
Chineversion