商务英语课件

BusinestiquetteinEngland
英国商务礼仪
BusinestiquetteinEngland
Thespeaker:顾吟秋
Teammembers:唐珊珊
吴洁
杨健
Directory
Telephoneetiquette
Receptionetiquette
Meetingetiquette
Socialcontactetiquette
First:saypolitelanguage.
suchas"hello.thisiszhenjiangimport&exportCorp"
Secord:Answerthephoneassoonaspossible.
Nomatterwhatcustomersaskmustanswer,can'tanswersaysorry
Third:Answerthephonewithsmile
becaupeoplecanfeelthesmilewhenyou'retalking.
Telephoneetiquette
Firstkneweachother,theyusuallyshakehands.
FirstcontactwiththeBritishbusinessman,inordertoeatension,conversationtopicoftenbeginswithtalkingabouttheweather,andthentalkabouthowyouliketovisittheUKfeeling,andsoon,andthenentertheformalmeetingtopic
Meetingetiquette
DoingbusinessintheUK,youmuststrictlyabidebycredit,promidtothings,mustgoallout.
Britishpeopletreatpeopleverypolite,plea,thankyouall.
Punctualityandkeepyourpromi.
英国商人****惯在酒吧或饭店中进行商务磋商、会谈活动。特别是有些部门、公司、企业都是通过饮酒而完成某项商业交易。有些商人更喜欢把贸易伙伴邀请到他所加入的某某俱乐部作客,以此炫耀自己的绅士派头,这也是当今英国商界内最流行的会见商业伙伴的形式
Dinneretiquette
Commumication
Thankyou